Print Production Level 2

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Print Production level 2
12+ Contract
Springfield,OH,USA,45502
7:00am-3:30pm

Essential Functions & Responsibilities

• Serve as the primary point of contact to receive, review, and electronically log customer print and document jobs
• Perform document assembly, finishing, and preparation according to customer requirements
• Operate office and production equipment including printers, copiers, scanners, fax machines, cutters, laminators, hole punchers, inserters, and folding equipment
• Operate high-volume printers, copiers, and mail processing equipment as required
• Inspect files for potential issues such as fonts, image resolution, and formatting before production
• Integrate variable data files into templates and perform basic file/document conversions using standard software
• Wrap, pack, label, and ship finished products
• Track, store, and back up customer jobs for future reuse
• Perform quality checks before, during, and after each production run
• Estimate, schedule, and track incoming production jobs
• pply asset tags to office equipment and update asset databases
• Track, coordinate, and support moves, adds, or changes of office equipment at customer sites
• Clean and perform basic operator maintenance on office and production equipment
• Collect and submit meter reads and maintain billing and reporting logs
• Monitor equipment performance and contact service personnel as needed using PC-based applications
• Maintain supply inventory and distribute supplies as required
• Process and distribute incoming and outgoing faxes and maintain logs for billing
• Sort, scan, and index hardcopy materials for print or digital use
• Provide minimal training to customer end-users on equipment operation
• ssist in developing basic work processes or templates when needed
• Lift and move materials and equipment weighing up to 50 pounds

• Strong computer skills with functional knowledge of PC hardware and peripherals
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint), including:
  • Creating spreadsheets
  • Using standard formulas
  • Sorting, filtering, and creating charts/graphs
  • Importing/exporting dat
  • Embedding files and moving data between Word and Excel
• bility to navigate network drives, printers, and connected devices
• Proficient in email usage, web browsing, document management, and data entry
• Basic math skills, including percentages, multiplication, and division
• bility to configure printers and manage basic PC connectivity
• Strong problem-solving skills to meet production and delivery requirements
• Demonstrates professionalism, reliability, and business maturity
• Customer-focused with the ability to work independently and as part of a team

• Minimum of 1 year of experience in a customer service or production support environment

• Minimum: High School Diploma or equivalent
• Required: Post-high school technology training or equivalent hands-on experience
• Education Verification: Required