Print Production & Office Services Associate

Print Production & Office Services Associate
Charlottesville, VA (onsite)
12+ Month Contract

Overview

Responsible for daily operations of a solo-person site supporting a print production center and office services. Includes managing print devices, mail services, and maintaining service standards while interacting with customers.

Responsibilities

• Operate and maintain PCs, copiers, multifunction devices, and imaging/mail equipment
• Support print production center and oversee multiple print devices, maintaining documentation on print and key operator details
• Manage mailroom/copy center/scanning operations including shipping, receiving, delivery, and processing of mail
• Provide copy, courier, hospitality, reception, and switchboard services as needed
• Perform daily facility walkthroughs to check equipment and ensure functionality
• Create and complete work orders, reports, inspections, and track service activity
• Monitor contractors, vendors, and report facility-related issues
• Maintain office supply inventory and reorder as needed
• Coordinate conference rooms and A/V equipment support
• Communicate professionally with customers, vendors, and internal teams
• Collect and report operational data; assist with monthly reporting
• Follow service excellence programs and meet service level agreements
• Support cost control by managing materials and supplies efficiently
• Perform additional duties as assigned

Requirements

• High school diploma or GED
• 1+ year experience in a related (B2B/technical) and customer-facing role
• Basic to moderate technical aptitude and problem-solving skills
• Ability to operate print and office equipment efficiently
• Strong written and verbal communication skills; ability to present to small groups
• Organized with ability to manage daily tasks independently
• Ability to lift up to 50 lbs and walk frequently throughout the facility
• Experience with production print and/or fleet management preferred