Print & Production Operations Associate

Print & Production Operations Associate - - 50663

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Print & Production Operations Associate

General Information

City

Cherry Hill, Philadelphia

State/Province

New Jersey, Pennsylvania

Country

United States

Date

Wednesday, May 20, 2026

Working time

Full-time

Ref#

20039555

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Entry Level

Currency

USD - United States - US

Annual Base Salary Minimum

29,760

Annual Base Salary Maximum

59,520

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

The Service Delivery Associate plays a critical role in executing on-site customer solutions, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.

Primary Responsibilities:

• Operate office and production equipment (e.g., printers, scanners, copiers, plotters, inserters, cutters, slicers, creasers, fax machines) to ensure optimal performance.
• Support document preparation, printing, and finishing (e.g., stapling, binding, folding, laminating).
• Maintain accurate logs and documentation for billing, meter reads, job ticketing and production jobs.
• Ensure compliance with Service Level Agreements (SLAs) and promptly escalate B/F and end user issues.
• Monitor Office, Production, Wide Format supply inventory and perform replenishment as needed.
• Deliver excellent customer service and act as a key daily contact for client interactions.
• Use MS Office tools and internal client systems to complete administrative and reporting tasks.

Skills and Qualifications:

• Strong interpersonal, email, messaging and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Functional knowledge of MS Office (Word, Excel, Outlook), Xerox tools.
• High attention to detail and organization and reporting volume data trends.
• Ability to work independently and problem-solve all system operational issues.
• Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).

Education and Experience:

• High School Diploma or equivalent required.
• 5+ year of experience in customer service or operations support preferred.
• Training on Xerox systems, tools and equipment will be provided.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at https://www.xerox.com/en-us/jobs/connection and explore our commitment to connection and belonging! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxTARecruiting@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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