Printer/Copier Field Technician

Ricoh

Albany, New York

JOB DETAILS
SALARY
$28–$29
SKILLS
Business Growth, Career Development, Communication Skills, Copying Machines, Customer Experience, Customer Relations, Customer Training, Data Analysis, Driver's License, Identify Issues, Leading Edge Technology, Mentoring, On Site Support, Printers, Problem Solving Skills, Quality Management
LOCATION
Albany, New York
POSTED
2 days ago
Field Services Support Specialist II – Join Ricoh (+$1,000 Sign-On Bonus!)

Ready to take your technical skills on the road?
 Join Ricoh as a Field Services Support Specialist II and become the go-to expert delivering cutting-edge solutions to our customers.

What You’ll Do:
  • Install, configure, and troubleshoot advanced office technology and networked devices.
  • Train customers and optimize their workflows for peak performance.
  • Analyze data to improve service quality and drive smarter solutions.
  • Spot opportunities to upgrade products/services and grow business impact.
  • Lead by example—mentor teammates and deliver top-tier customer experiences.
What You Bring:
  • Strong hands-on experience with IT, networking, or technical equipment.
  • Problem-solver mindset with excellent communication skills.
  • Ability to manage a busy workload independently.
  • Valid driver’s license (this is a field-based role).
Why Ricoh?
  • $1,000 sign-on bonus.
  • Growth, certifications & career development.
  • Dynamic, customer-facing role—no two days are the same.
If you’re tech-savvy, customer-focused, and ready to make an impact—apply now and power the future of workplace solutions with Ricoh!





About Ricoh:

Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.

About the Company

R

Ricoh

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. In the financial year ending March 2011, Ricoh Group had worldwide sales of 1,942 billion yen (approx. 23 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
FOUNDED
1955
WEBSITE
http://www.ricoh.com/