Printer Discovery Technician

Peak Systems is looking to add to our team in the Miami, FL area preforming printer discovery work at a major health institution. There are MULTIPLE buildings and locations in and around Miami. Technicians will work onsite with lead resources for training and then branch out to their own locations to complete this work. This is a full time project for about 2 months and may be extended. Regular working hours, Monday to Friday.

Compensation $27/hour + travel if needed

Please reply to this ad with your resume to

jvollmar@peaksystemsinc.com

Job: Printer Discovery. You will be utilizing an online portal which is a tool to track the printer information and maps.

Discovery establishes an accurate, validated baseline of the customer’s current print environment to support solution design and deployment planning. Accuracy and completeness directly affect downstream design quality, configuration, and customer satisfaction. Techs onsite leads assist Discovery exclusively with physical validation, data gathering, and site mapping activities.

THIS IS NOT AN INSTALL PROJECT. You will be recording all the data from every printer at each facility and uploading it into an online portal.

The following should be gathered for every device at each location:

• Make
• Model
• Serial Number
• IP address
• Floor Standing/Desktop?
• Number of trays
• Condition (Place these notes in the “Notes” box.
• Fax Number (if applicable)
• Hostname
• Page Counts (if the device is made by HP, get these counts from the Usage Page)
• Asset Number (if posted on the outside of the printer)
• Service ID (if the device is made by HP)
• Location (office number, copy room #, etc.)
• A configuration page and usage page should be printed out for every printer and sent electronically

The information will be uploaded into a tool along with the configuration page and a map ID.