Printer Technician

We are seeking Printer Technicians to support a large-scale printer relocation, replacement, and retirement project in Bristol, CT. This is a hands-on, onsite role ideal for technicians with experience supporting, deploying, configuring, and moving a wide range of printer hardware.

The Printer Technician will work across a large campus environment, relocating and replacing printers ranging from standard desktop devices to large multifunction printers (MFPs). Technicians will be responsible for physically moving equipment between floors and buildings, performing basic device configuration, validating functionality, and properly retiring old equipment.

Responsibilities

• Move, relocate, retire, and replace printers throughout a large campus environment
• Support a variety of printer hardware, including desktop printers and multifunction printers (MFPs)
• Transport printers between floors and buildings as needed
• Install and set up replacement printer devices
• Perform basic printer configuration, including IP and MAC address configuration
• Connect and validate printers within the network environment
• Test devices to ensure proper functionality following installation or relocation
• Disconnect, retire, and remove old printer equipment
• Maintain accurate documentation of device moves, replacements, and retirements
• Follow established processes and procedures for equipment handling and deployment
• Work independently and efficiently while managing multiple device moves and installations
• Safely lift, carry, and transport printer equipment of varying sizes

Required Qualifications

• Previous experience as a Printer Technician, Field Technician, Desktop Support Technician, Deployment Technician, or similar IT support professional
• Hands-on experience installing, configuring, relocating, or troubleshooting printers and multifunction devices
• Experience supporting printer hardware ranging from desktop printers to larger MFPs
• Basic understanding of networking and printer connectivity
• Experience configuring or verifying IP and MAC addresses
• Ability to physically move and transport IT and printer equipment between floors and buildings
• Strong troubleshooting and problem-solving skills
• Ability to follow technical processes and accurately document completed work
• Comfortable working in a fast-paced, hands-on deployment environment
• Strong communication and customer service skills

Preferred Experience

• Managed Print Services (MPS) experience
• Experience with large-scale printer deployment, refresh, relocation, or optimization projects
• Experience supporting HP, Xerox, Ricoh, Canon, or other enterprise printer and multifunction device environments
• Experience working in a large corporate or campus environment
• Basic knowledge of TCP/IP networking

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