Locations: Onsite - Gainesville, GA OR Miramar, FL
Schedule: Full-Time, Monday - Friday
Pay Rate: $19.00/Hour
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
- Manage incoming and outgoing calls, documenting all calls in the dedicated application for call
documentation.
- Handle letters from/to pharmacies, physicians, and healthcare providers in support of the Prior
Authorization (PA) department.
- Analyze clinical PAs using the provided clinical protocols, and provide regarding PA requests
based on provided documentation.
- Clarify any questions or concerns received from clients and/or internal departments.
- Assists with inquiries related to pre-authorizations referred by the account managers or other
departments.
- Use online databases to document recommendations, clinical decisions, and responses.
- Deliver high-quality customer service in a fast-paced, dedicated PA program.
- Provide support on training new employees.
- Participate in training, conferences, orientations, and other activities related to your business unit.
- Must have a flexible work schedule to meet changing department needs.
QUALIFICATIONS AND REQUIREMENTS:
- Pharmacy technician certification (CPhT) required, registered preferred.
- Prefer 2 years experience working as a pharm tech or as a physician office assistant handling
phone calls and reviewing charts.
- 1 year experience contacting other healthcare providers as part of daily job preference.
- Excellent communication skills working in a professional environment.
- Strong organizational skills working under time constraints in a constantly changing environment.
- PC experience to navigate new applications, with intermediate Excel and Word skills preferred.
Physical Demands:
- This role is primarily sedentary and requires the ability to sit for extended periods (minimum of 7 hours). The position required strong multitasking skills, attentions to detail, and the ability to lift and/o move up to 20 lbs.
The Perks of Joining Our Team:
We believe in taking care of our team. Youll enjoy a comprehensive benefits package designed to support your well-being and financial future:
- Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
- Time to Recharge: Paid vacation and holiday pay.
- Focus on Your Wellness: We offer a robust Employee Wellness Program.
- Invest in Your Future: 401(k) with a company match.
- Support System: Employee Assistance Program provides confidential support and counseling.
- Get Rewarded for Referring Great People: Employee referral program.
Ready to start your rewarding journey with us? Apply today!
Please note while this job description is a comprehensive overview, additional responsibilities may be part of the role.
ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our recruitment team at HR@procarerx.com.
ProCare Rx is an Equal Opportunity Employer.