Prior Authorization Technician I processes prior authorization requests received from providers, members, and pharmacies, including requests for high cost and specialty medications.
Responsibilities
Interprets and applies clinical criteria during the prior authorization review process and approves requests if applicable
Utilizes member claims history during the prior authorization review process
Makes outbound calls to obtain additional information needed to process prior authorization requests
Submits authorizations to pharmacy and medical claims processors
Forwards prior authorization requests to a pharmacist when necessary
Makes appropriate referrals to other clinical programs
Assists in directing appropriate requests to in network providers
Receives inbound calls from the customer care center with prior authorization related inquiries
Assist with Appeals processing as assigned
Ability to multitask between various tasks and systems while maintaining required productivity and quality levels
Ability to make changes in a fast-paced environment
Strong knowledge of specialty and non-specialty pharmaceuticals
Performs other job-related duties and projects as assigned
Attends required training on an annual basis.
Adheres to corporate and departmental policies and procedures.
Available to work weekends and holidays.
Experience:
1 to 3 Years required.
Previous PBM, managed care, hospital pharmacy, LTC pharmacy, Home Infusion pharmacy, retail pharmacy experience preferred.
Minimum 35 words per minute typing speed.
Education:
High School/GED Required
Certified Pharmacy Technician (PTCB or NHA).
Required Skills:
Prior authorization processing
Clinical criteria interpretation
Member claims history utilization
Outbound calling
Authorization submission
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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Numbers & Facts
Location
Philadelphia, PA
Skills
Biotech and Pharmaceuticalunmatched
Certified Pharmacy Technician (CPhT)unmatched
Customer Support/Serviceunmatched
Hospital Administrationunmatched
Managed Careunmatched
Medicationsunmatched
Multitaskingunmatched
Pharmacyunmatched
Retailunmatched
Secondary Schoolunmatched
Typingunmatched
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