Privacy Industry Specialist , Operations Trust

At Amazon, we strive to be Earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly changing and growing. In the words of Jeff Bezos, "Many of the problems we face have no textbook solution, and so we happily invent new ones." If you are excited about being an innovative leader and advocate for privacy solutions, then Amazon may be the place for you.

The purpose of the Operations Trust Team is to manage privacy for the Operations (Ops) organization. Our focus is to ensure individuals are never surprised by what data we collect, process, and share and that we delight regulators with the quality, transparency, and accuracy of our privacy documentation. Everything we do is based on this focus. This leader acts as a privacy and AI subject matter expert and works with business, legal, and technology stakeholders to ensure the accuracy, completeness, and transparency of privacy documentation.

Key job responsibilities

Identify, draft, and maintain Records of Processing (RoPs/ROPAs) and Data Protection Impact Assessments (DPIAs)

Assist with managing the privacy documentation program at scale

Automating and operationalizing privacy processes

Analyzing and developing metrics to measure and improve the documentation team program

Apply global privacy, AI, and operational expertise to Ops to embed a consistent customer experience

Work with internal stakeholders across Ops and Legal to ensure privacy is considered in projects and decisions

Maintain a strong understanding of privacy and AI regulatory and industry developments

Perform operational deep dives on business processes and systems and identify privacy and AI risks and mitigating measures

Prepare supporting internal documentation such as executive reports, standard operating procedures, and FAQs

Manage several projects simultaneously with a sense of urgency

Comfortable dealing with ambiguity