Private Branch Exchange (PBX) Technician

UIC Government Services and the Bowhead Family of Companies

Everett, WA

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JOB DETAILS

SALARY

$36.44–$45 Per Hour

SKILLS

Avaya Software, Business Solutions, CCNA - Cisco Certified Network Associate, Car Rentals, Code of Federal Regulations, Communication Skills, CompTIA Security+, Contract Requirements, Driver's License, Federal Contracts, Federal Government, Government, Hardware Configuration Management, IAT - Information Assurance Technical, Information Technology & Information Systems, Lift/Move 50 Pounds, Logistics, MCSA - Microsoft Certified Systems Administrator, Maintenance Services, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Military/DoD Standards, Nortel Network Systems, Office Suites, Online Courses, Operational Support, PBX (Private Branch eXchange), Peripheral Hardware, Physical Demands, Purchasing/Procurement, Red Hat Linux Operating System, Reimbursement, Secret Clearance, Security Clearance, Software Administration, Software Patches, System Operations, Systems Administration/Management, Telecommunications, Telephony, Testing, Travel Industry, United States Department of Defense (DoD), Voice Mail, Willing to Travel

LOCATION

Everett, WA

POSTED

1 day ago

**Overview** Private Branch Exchange (PBX) Technician (PSTS-2026-24855): Bowhead seeks aPrivate Branch Exchange (PBX) Technicianto provide Base Telecom Support at the Everett, WA. ThePrivate Branch Exchange (PBX) Technicianeffort will provide telecommunications operations and maintenance (O&M). This position will require both in office and infield experience and duties. ON job and verification training is offered for all full time Bowhead employees after 30 days of employment. **Responsibilities** Job duties include but are not limited to: + Operate and maintain government-owned **telephony switches (PBX)** , including: + **Avaya Systems CM4.0** + Perform: + Troubleshooting and repair of switch issues + Software updates and patching + Installation and configuration of switch hardware + Daily operation monitoring + Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment) + Utilize company vehicle to travel to remote locations weekly. + Ensure switch systems remain fully operational and compliant with DoD/Navy standards. + Other duties as assigned. **Qualifications** + Education + Associate's degree or higher in IT or Cybersecurity (preferred) + High school diploma or equivalent required. + Years of experience + 2 years of relevant experience required. + 5 years relevant experience is preferred. + Prior experience within DoD networks highly preferred. + Required skills or certifications + IAT Level II (per DoD 8570.01-M) + COMPTIA Security + Certification reimbursement will be offered after 30 days of employment + Preferred skills or certifications: + Avaya Certified Support Specialist (ACSS) or equivalent + Nortel Meridian System Administration or equivalent + Cisco Certified Network Associate (CCNA) + Red Hat Certified System Administrator (RHCSA) + Microsoft Certified Solutions Associate (MCSA) or equivalent + Key System experience sought: + **Mitel** + **Panasonic** + **NEC** + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts Targeted pay range is $36.44/hr- 45.00/hr based on interview and experience. Physical Demands: + Must be able to lift up to 50 pounds + Must be able to stand and walk for prolonged amounts of time + Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events. **ID** _2026-24855_ **Category** _Telecommunications_ **Location : Location** _US-WA-Everett_ **SCA Hourly Rate** _USD $36.44/Hr._ **Clearance Level Must Be Able to Obtain** _Secret_ **Minimum Clearance Required** _Secret_ **Travel Requirement** _Less than 10%_

About the Company

UIC Government Services and the Bowhead Family of Companies

INDUSTRY

Other/Not Classified

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