Private Events Operations Manager

The Park Club
  • Costa Mesa, CA
  • $75,000–$85,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

The Private Events Operations Manager is responsible for leading the operational execution of The Park Club's private events business.This position oversees the people, processes, standards and operational planning required to successfully execute weddings, corporate functions, member celebrations, social events, dinners, receptions and large-scale Club events.Working in partnership with the Private Events Director, Service Director, Executive Chef and Club leadership, this role ensures that every event moves seamlessly from the planning phase into execution.The Private Events Operations Manager is expected to be a strong manager first: organized, decisive, highly accountable and capable of leading teams through complex events with confidence.The position reports to the Service Director and works closely with the Private Events Director. Private Events Operations ManagerThe Park ClubCosta Mesa, CASalaryFull-Time | ManagementAbout The Park ClubThe Park Club is a private members club located in the heart of Orange County's arts and cultural district in Costa Mesa.Our Club brings together business, hospitality, dining, culture and community in an environment built around exceptional service and meaningful experiences.Our private events business includes intimate dinners, executive meetings, corporate functions, weddings, receptions, celebrations, galas and large-scale special events.We are looking for an experienced hospitality leader to take operational ownership of this important part of our business.The OpportunityThe Park Club is seeking a Private Events Operations Manager to lead the people, planning and operational execution behind our private events.This is a management position for someone who possesses an exceptional work ethic, extremely strong attention to detail and a genuine sense of ownership.The successful candidate will know how to build a team, organize an operation, manage labor, anticipate challenges and execute complicated events with confidence.You should be the type of leader who notices details before a guest or client ever has the opportunity to notice them.You plan ahead.You communicate.You delegate.You follow through.And when something does not meet the standard, you take responsibility for correcting it.What You'll LeadThe Private Events Operations Manager will oversee the operational execution of private events from finalized planning through event completion.You will lead banquet captains, servers, bartenders and event support personnel while working closely with our Private Events Director, Service Director, Executive Chef and Club leadership.Your responsibility is to take the event plan and turn it into an organized, polished and successful operation.Key ResponsibilitiesPrivate Event OperationsLead the operational execution of weddings, corporate functions, member events, private dinners, receptions and special eventsReview BEOs, timelines, floorplans and event requirements in advanceTranslate event details into clear operational plansIdentify logistical challenges before event dayOversee event setups, service execution, transitions and breakdownManage multiple events and changing priorities when requiredMaintain appropriate operational oversight throughout significant eventsTeam LeadershipLead banquet captains, servers, bartenders and event staffEstablish clear standards and expectationsConduct effective pre-event meetingsDelegate responsibilities appropriatelyHold team members accountable for performanceCoach employees and provide real-time feedbackIdentify and develop future captains and supervisorsBuild a disciplined and dependable private events teamStaffing & Labor ManagementDevelop event staffing plans based on guest count, service style and complexityPrepare employee schedules and assignmentsMonitor overtime and labor productivityAdjust staffing based on changing event requirementsPartner with leadership to manage labor while maintaining service standardsReview staffing performance following significant eventsBEO Planning & CoordinationParticipate actively in weekly BEO meetingsReview guest counts, menus, timelines, floorplans, beverage service, AV, rentals, vendors, valet and special requestsCoordinate with Culinary, Service and Private Events leadershipCommunicate concerns before they impact executionEnsure operational teams clearly understand the expectations of each eventEvent LeadershipServe as the senior operational leader during major private eventsMaintain command of the overall operation rather than becoming focused on one individual taskMonitor service timing, staffing, guest flow and culinary coordinationMake decisions quickly when circumstances changeResolve operational problems discreetlyProtect both the client experience and Club standardsStandards & Quality ControlMaintain consistently high presentation standards throughout the Club.Ensure event spaces meet expectations for:Table settingsLinensChinaGlasswareSilverwareBarsLightingTemperatureSignageService stationsGuest arrival areasBack-of-house stagingEvent cleanliness and presentationDevelop operating procedures and checklists that allow these standards to be repeated consistently.Training & DevelopmentDevelop and maintain training standards for the private events team, including:Plated serviceCocktail receptionsFormal diningTray serviceWine serviceVIP recognitionEvent timingRoom resetsGuest recoveryEvent closing proceduresOur goal is to build an event team capable of consistently executing The Park Club standard.Financial & Operational AccountabilityManage event labor responsiblyReduce unnecessary overtimeMonitor operational efficiencyProtect Club equipment and inventoryManage rentals and event suppliesMonitor breakage and lossParticipate in event post-mortemsIdentify ways to improve future event execution and profitabilityWho We're Looking ForWe are looking for someone with a genuine hospitality mindset and strong management instincts.You are highly organized.You notice details.You have a strong sense of urgency.You are comfortable holding people accountable.You can remain calm when an event changes unexpectedly.You know how to delegate rather than trying to do everything yourself.You understand the difference between being busy and effectively managing an operation.Most importantly, you take ownership.You do not walk past a problem because it belongs to another department.You see it, communicate it and help get it solved.Qualifications4+ years of banquet, private events, luxury hotel, resort, private club or high-end hospitality experience preferred2+ years of management or supervisory experienceExperience directly leading banquet or event teamsExperience with weddings, corporate events, receptions and plated dinnersStrong understanding of BEOs and event operationsExperience with labor management and employee schedulingStrong organizational and administrative skillsExcellent written and verbal communicationAbility to manage several priorities simultaneouslyLuxury hospitality or private club experience strongly preferredExperience with Tripleseat, Northstar or comparable hospitality systems is beneficialScheduleThis is a hospitality leadership position and requires flexibility based on the Club's private event calendar.Evening, weekend and occasional holiday availability will be required.The Private Events Operations Manager is expected to be present for significant and operationally complex events.CompensationAnnual Salary: $75,000–$85,000Final compensation will be based on relevant experience, leadership background and demonstrated operational capability.What Success Looks LikeThe successful Private Events Operations Manager will create an operation where:Events are consistently prepared well in advanceBEO details translate accurately to executionStaffing is organized and efficientEmployees understand exactly what is expected of themCaptains are capable of independently leading eventsCommunication between Events, Culinary and Service is strongOperational issues are identified before they reach the clientPrivate events consistently reflect The Park Club's standardsSenior leadership can trust that the operation is being managedOur StandardThe best private events feel effortless to the guest.Behind that experience is disciplined planning, strong leadership and relentless attention to detail.We are looking for the person who can lead that operation.Details matter.Standards matter.Follow-through matters.Ownership matters.If that describes the way you lead, we would like to hear from you.

Numbers & Facts

LocationCosta Mesa, CA
Job TypeFull-time
Salary$75,000–$85,000 Per Year

Skills

  • Audiovisualunmatched
  • Bartendingunmatched
  • BeOS Operating Systemunmatched
  • Beveragesunmatched
  • Cook Dishesunmatched
  • Customer Experienceunmatched
  • Detail Orientedunmatched
  • Equipment Rentalsunmatched
  • Event Managementunmatched
  • Financial Operationsunmatched
  • Follow Throughunmatched
  • Identify Issuesunmatched
  • Leadershipunmatched
  • Multitaskingunmatched
  • Operations Managementunmatched
  • Operations Planningunmatched
  • Operations Processesunmatched
  • Organizational Skillsunmatched
  • Rentalsunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched

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