Private Pay Billing Specialist

Phoenix Home Care & Hospice

Springfield, MO

JOB DETAILS
SKILLS
Administrative Skills, Billing, Communication Skills, Credit and Collections, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Financial Services, Health Plan, Home Care, Hospice Care, Medical Billing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Communications, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Team Player, Time Management, Writing Skills
LOCATION
Springfield, MO
POSTED
1 day ago

Now Hiring Private Pay Billing Specialist

Full Time

Springfield, MO

Phoenix Home Care and Hospice is hiring a Private Pay Billing Specialist to support our Financial Services team. This role is ideal for someone who is organized, detail focused, and confident handling billing, collections, and communication with both internal teams and clients.

If you enjoy working with numbers, solving problems, and keeping things accurate and on track, this is a great opportunity to grow in a stable, team driven environment.

What You Will Do

Represent the Financial Services team professionally on the phone and in person

Generate and post revenue on a weekly basis

Submit claims and follow up on denials

Handle collections and maintain accurate account records

Communicate with operations and internal teams to resolve issues

Maintain organized, timely, and accurate documentation

Support additional billing and administrative tasks as needed

What You Need

At least 1 year of office or administrative experience

Basic knowledge of Microsoft Office including Word, Excel, and Outlook

Strong communication skills both written and verbal

Professional phone presence and customer service skills

Attention to detail and ability to stay organized

Ability to multitask and problem solve in a fast-paced environment

Ability to work independently and as part of a team

Positive, professional attitude

Billing or collections experience preferred, but we will train the right person

What We Offer

Eligibility after 60 days

Multiple Major Medical plans including dental and vision

Spousal and family coverage options

401k with company match

Paid Time Off starting at hire

Employee recognition programs

Supportive, team-oriented culture

At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering care built on compassion, honesty, and patience.

Choose Phoenix. Apply today.

About the Company

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Phoenix Home Care & Hospice