Analysis Skills, Clinical Medicine, Communication Skills, Customer Relations, Customer Support/Service, Follow Through, Health Insurance, Healthcare, High School Diploma, Hospital, Hospital Systems, Licensing, Medical Office, Medical Terminology, Microsoft Office, Multitasking, Onboarding, Operating Systems, Organizational Skills, Patient Care, Problem Solving Skills, Process Improvement, Project/Program Management, Provider Credentialing, Salesforce.com, Team Player, Telemedicine, The Joint Commission (TJC), Time Management, Work From Home
Who We Are
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.
We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and have maintained that accreditation every year since inception.
We love what we do, and if you want to know more about our vision, mission, and values, go to accesstelecare.com to check us out.
The Opportunity
The Privileging Coordinator serves as the primary point of contact for client facility Medical Staff Offices (MSOs), ensuring physicians are properly privileged and reappointments are completed in accordance with facility requirements, typically every two to three years. Throughout the privileging cycle, this role partners closely with Medical Staff Offices, Credentialing, and Licensing teams to support provider onboarding and ongoing compliance. The coordinator is responsible for maintaining accurate, complete, and up-to-date provider credentialing files while facilitating timely communication and issue resolution across all stakeholders.
What You'll Do
- Build and maintain strong working relationships both internally and externally
- Work with internal teams to ensure files are prepared for privileging process at all client facilities
- Review applications/re-appointments to ensure accuracy and completion
- Use credentialing system to process all facility privilege - Salesforce
- Follow up with facilities and answer any requests they have to complete privileging files for approval
- Make sure applications have been received, document all progress, and ensure all deadlines are met
- Escalate issues to management as necessary
- Ensure work and product standards are of the highest level
- Correspond with physicians as needed to obtain information in a professional manner
- Other duties as assigned
What You'll Bring
- Bachelor's degree preferred or high school diploma with 1-2 years' experience in medical staff field
- CPCS preferred
- Demonstrated ability to collaborate and provide exemplary customer service via verbal and written means with internal customers, hospitals, and vendors in a diverse and distributed team environment
- Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems
- Ability to balance multiple projects concurrently, follow through and focus on details
- Understanding of medical terminology
- Ability to work effectively under deadlines and self-manage multiple projects simultaneously
- Strong analytical, organizational, and time management skills
- Flexibility and adaptability in a fast-paced environment
- Knowledge of Joint Commission Standards
- Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
- Must be able to remain in a stationary position 50% of the time
Why Join Access TeleCare
- 100% Remote Work
- Health Insurance (Medical, Dental, Vision)
- Comprehensive benefits including health, dental, vision, life, and 401(k)
- Paid Time Off, Sick Leave, and wellness days - because we value both performance and balance
- Culture of ownership, transparency, and results where the best ideas rise
- Opportunity to directly impact patient access nationwide
Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.