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PRN Front Desk Coordinator

Physician Partners of America
  • Plano, Texas
    30+ days ago

    Job Description

    JOB SUMMARY
    The primary responsibilities of this position are to greet patients upon entry and handle daily front office tasks and surgery days. The important function is to assure charts and deposits are accurate and perform ongoing and occasional audits.
     
    JOB DESCRIPTION
    • Prepare charts daily
    • Schedule patients into HST, the ASC computer program, at least 2 weeks out and checked daily for updates
    • Assist with phone calls to patients at least 3-5 days prior to surgery with financial expectations
    • Offer patients payment plans if needed per policy
    • Check in patients
    • Prepare deposits and complete deposit logs
    • File packing slips
    • Answer phones with a pleasant, professional demeanor within 4 rings
    • Scan invoices
    • Scan charting into the EMR system
    • Log chart audits and patient satisfaction scores
    • Co-pay collections, invoices, deposit logs, charts, and expected audits completed in timely manner
    • Demonstrate professional, courteous demeanor with patients, visitors, and staff
     
    JOB REQUIREMENTS 
    • 2 years prior medical office front desk experience
    • Excellent customer service skills
    • Good verbal and written skills
    • Proficient with computer programs and office equipment
     
    KNOWLEDGE, SKILLS AND ABILITIES
    • Knowledge of HIPAA standards
    • Ability to prioritize and multi-task in a fast paced, changing environment
    • Ability to calculate payment amounts for patient responsibility and co-pays
    • Analytical and problem solving skills
    • Computer skills with MS Office (Word, Excel, Power Point, Outlook, Visio, Project, Sharepoint, etc.).
    • Great oral and written communication, and listening skills.
    • Strong customer service orientation.
    • Experience working collaboratively in a team-oriented environment.
     
    HOURS AND WORKING CONDITIONS
    Our ASCs are located in Florida, Texas and California. The job will be Monday through Friday and work hours may be subject to change with surgery schedule.
     
    Noise or Vibrations: Copy machine, phones, computer and printer, other office equipment
     
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

    Numbers & Facts

    LocationPlano, Texas
    Websitehttps://www.physicianpartnersofamerica.com/careers/

    Skills

    • Analysis Skillsunmatched
    • Billingunmatched
    • Co-Paymentsunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Copying Machinesunmatched
    • Credit and Collectionsunmatched
    • Customer Support/Serviceunmatched
    • Electronic Medical Recordsunmatched
    • Establish Prioritiesunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Medical Officeunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft SharePointunmatched
    • Microsoft Visiounmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Office Equipmentunmatched
    • Organizational Skillsunmatched
    • Patient Assessmentunmatched
    • Presentation/Verbal Skillsunmatched
    • Printersunmatched
    • Problem Solving Skillsunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched
    • Writing Skillsunmatched

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