Job DescriptionThe Home Depot Pro Customer ServiceSales Team is dedicated to delivering an exceptional experience for professional customers including contractors property owners and commercial clients. The team supports every stage of the Pro customer journey from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer ServiceSales Team members build and maintain professional relationships with Pro customers proactively drive sales by leveraging product knowledge loyalty programs and tailored recommendations while providing outstanding service based on unique project needs. Pro Customer ServiceSales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk loading materials managing deliveries or offering specialized paint and product knowledge the team helps ensure every Pro customers project is a success. Collaboration is key with team members working together to maintain a clean organized and safe environment resolve delivery issues and communicate Home Depots advantages over competitors. The Pro Customer ServiceSales Team supports store goals by monitoring inventory executing sales initiatives and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations specific language varies based on customer need.
As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including: