Pro-Shop Assistant

• Provides course information to the public when requested including events, programs and course conditions.
• Operates a computer, telephone and other office equipment.
• Performs a variety of custodial duties and maintain the pro-shop in a neat and orderly fashion.
• Checks in golfers and collect appropriate fees with the use of a computerized POS system.
• Book tee times and lessons both in person and over the phone.
• Ensures in a courteous and professional manner that Town golf course rules, regulations and procedures are followed.
• Collects fees and balances the cash register at the end of the day, reconciling monies collected and completes bank deposits in accordance with Department cash handling procedures,
• Travels to the bank for change.
• Acts as the Manager on Duty in the absence of the Golf Manager and Operations Supervisor.
• Places orders and follows up with all Hole in One plaques.
• Assists with merchandising and inventory control, including quarterly inventory.
• Assists with coordination of outings.
• Assist in training of new employees.
• Coordinates individual and group bookings with partner hotels (when applicable).
• Takes registration for golf lessons and clinics and communicates information to the public and pros.
• Might be required occasionally to ranger golf course to ensure proper play and for litter clean up and emptying of trash containers.
• Occasionally required to pick driving range and wash range balls.
• Required to ensure orderly flow of players on the golf course by introducing and pairing players for maximum course utilization.
• Occasionally required to greet golfers and assist with golf bags at staging area or bag drop.
• Assists on occasion in maintaining, cleaning and staging carts in a professional manner with scorecard and pencil.
• Occasionally required to perform a variety of custodial duties and golf course maintenance work if there is a temporary staff shortage.
• Additional duties as assigned.

• High school graduate or equivalent
• Knowledge of golf and golf related terminology 
• Two years working full time in a customer service oriented environment
• Experience within golf operations strongly preferred

• Must be proficient with computers and able to use MS Office applications, Google Chrome, as well as telephones and other office equipment.
• Must be able to operate POS system and other related computer programs in an efficient manner to ensure quick customer transactions.
• General knowledge of golf course maintenance and operations.
• Ability to establish and maintain effective working relationships with associates, departmental officials, and the general public, both in person and over the phone.
• Ability to operate a golf cart and driving range picker unit and utility vehicles.
• Ability to see small items on a computer and distance acuity to monitor pro-shop, operate a golf cart or utility vehicle.
• Strong public and employee relations skills, and ability to maintain a positive, friendly, and professional environment at all times.

Compensation details: 19.66-31.46 Hourly Wage

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