Pro Shop Attendant

Troon Golf LLC

Charlotte, NC

JOB DETAILS
SKILLS
Accounts Receivable, Communication Skills, Computer Skills, Customer Support/Service, Interpersonal Skills, Organizational Skills, Reconciliation, Safety/Work Safety, Time Management, Vehicle Fleets
LOCATION
Charlotte, NC
POSTED
30+ days ago

Harry L Jones Golf Course is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Qualifications, Experience and Skill Requirements

  • Must have strong communication and interpersonal skills
  • Must be coachable and have basic computer skills
  • Must be dependable and have a strong work ethic
  • Knowledge about the game of golf preferred

General Description of Duties and Responsibilities

When acting as an "Inside" staff member:

  • Perform clerk/cashier like duties

  • Responsible for processing customer reservations for guests of the golf course

  • Provides customer service to arriving guests to help expedite check-in process

  • Arranges and displays golf shop inventory as necessary and directed

  • Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained

  • Assists in maintaining a clean, safe workplace

  • Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day

  • Ensure property and its amenities are secured daily

  • Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager:

  • When acting as an "Outside" staff member

  • Perform Starter/Ranger like duties

  • Responsible for welcoming and greeting of guests and players in a friendly manner

  • Explaining rules and course etiquette to all groups if needed

  • Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility

  • Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing

  • Facilitate orderly and timely pace of play of groups to prevent delays

  • Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary

  • Ensure that each group has four players if possible

  • Responsible for the picking up and cleaning practice balls when scheduled

  • Ensure property and its amenities are secured daily

  • Perform related duties as assigned by General Manager

About the Company

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Troon Golf LLC