Pro-shop Attendant, DBAT

Job Title: Pro-shop Attendant

Department: DBAT O'Fallon

Reports to: General Manager

Location: DBAT O'Fallon

FLSA Status: Part-time, hourly

Hours include evenings, nights, and weekends

General Overview: At D-BAT O'Fallon, we're more than just a premier baseball and softball training facility- we're a community dedicated to helping athletes reach their potential. From youth players to collegiate prospects, we provide top-tier instruction and a positive environment that fosters growth and passion for the game.

We're looking for friendly, energetic, and organized Pro-shop Attendant who thrives in a sports environment. You'll gain hands-on exposure to the daily operations of a high-volume sports facility and see firsthand what it takes to run successful programs and engage athletes and their families.

Essential Duties & Responsibilities:

• Greet players, families, and coaches with a positive and welcoming attitude
• Manage scheduling for lessons, camps, clinics, and facility rentals using booking software
• Handle phone and in-person inquiries regarding memberships, programs, and events
• Assist in selling memberships with knowledge about benefits of joining, etc.
• Facilitate check-ins for camps, clinics, lessons, cage rentals, and special events
• Process payments and maintain accurate records
• Maintain a clean, organized, and professional front desk and retail area
• Assist management with minor administrative and facility-related tasks
• Assist with set-up and breakdown of training areas and events as needed
• Restock refrigerator and concession stand as needed.
• All other duties as assigned

Qualifications:

• Passion for baseball, softball, or sports in general
• Strong communication and customer service skills
• Reliable, punctual, and professional
• Organized and able to manage multiple tasks efficiently
• Software requirements using Microsoft Office with the ability to learn other systems
• Ability to work evenings, nights, and weekends
• Ability to stand and move throughout the facility for extended periods of time

This job description does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this job description.