Accounts Receivable, Communication Skills, Computer Skills, Customer Support/Service, Interpersonal Skills, Organizational Skills, Reconciliation, Safety/Work Safety, Time Management, Vehicle Fleets
Bent Creek Golf Course is excited to announce the exceptional career opportunity of Pro Shop Attendant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Qualifications, Experience and Skill Requirements:
- Must have strong communication and interpersonal skills
- Must be coachable and have basic computer skills
- Must be dependable and have a strong work ethic
- Knowledge about the game of golf preferred
General Description of Duties and Responsibilities:
When acting as an "Inside" staff member
Perform clerk/cashier like duties
Responsible for processing customer reservations for guests of the golf course
Provides customer service to arriving guests to help expedite check-in proces
Arranges and displays golf shop inventory as necessary and directed
Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
Assists in maintaining a clean, safe workplace
Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the da
Ensure property and its amenities are secured daily
Assist with set-up of equipment and golf carts
Perform related duties as assigned by General Manager
When acting as an “Outside” staff member
Perform Starter/Ranger like duties
Responsible for welcoming and greeting of guests and players in a friendly manner
Explaining rules and course etiquette to all groups if needed
Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts outing
Facilitate orderly and timely pace of play of groups to prevent delay
Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
Ensure that each group has four players if possible
Responsible for the picking up and cleaning practice balls when schedule
Ensure property and its amenities are secured daily
Perform related duties as assigned by General Manager