Problem Resolution - 3rd Shift

Overview

The Problem Resolution associate handles problem cartons, customer returns, data entry, and non-standard receipts within the warehouse. They are also responsible for ensuring all cartons/inventory are correct and accurate in a timely manner.

3rd Shift: Sunday-Thursday 11pm-7:30am

If a current team member referred you, please select the link that was sent to you from the team member and apply using that link to be eligible for the referral bonus.

Responsibilities

• Accurately use and operate an RF scanning device, Microsoft Surface/Computer/Beumer PC interface, and SCI to identify problems and fix errors
• Recognize and communicate reoccurring issues to Lead, Utility, and/or Supervisor, including monitoring for increase of problem cartons
• Put away overages, fix inventory discrepancies, and cycle count Speed Cell locations
• Prioritize tasks in order to complete goals within set time limits
• Use knowledge about Divisions, SKUs, and sizes to complete assigned tasks
• Use knowledge about PO, PPC, and product description to complete assigned tasks
• Properly follow company and OSHA safety procedures
• Follow daily procedures and protocols as set forth in job orientations and trainings
• All other duties as assigned

• Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job the employee is regularly required to communicate using various methods.
• Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed.
• Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed.
• Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

• High School Diploma or GED
• 6+ months of previous experience in a warehouse facility (strongly preferred)
• Able to work in a fast-paced environment
• Ability to read, write, conduct business-related mathematics, and analyze data as required
• Basic proficiency in speaking and understanding English* to comprehend safety instructions, participate in safety drills and effectively communicate in case of emergencies.
  *This requirement is critical to maintain a safe working environment for all employees. It is not a requirement of Foot Locker that employees speak English only while at work.