Job Description
Our Client, a Medical Research company, is looking for a Problem Resolution Coordinator for their Lenexa, KS location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Review Test in Question orders from physicians
- Handles specimens for retrieval, banking, add-ons, pending lists
- Data analysis
- Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed
- Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources (e.g. specimen logs, work lists, management reports, laboratory information systems, front-end automation, testing instrumentation, etc.)
Requirements:
- Associates degree required, BS preferred
- Work Experience:
- Medical background preferred which includes medical terminology applicable to a clinical laboratory
- Previous data/analytics experience
- Physical and Mental Requirements:
- Able to sit or stand for long periods
- Works in a biohazard environment, practicing good safety habits
- Handles multiple tasks and works in a fast paced, production environment
- Other:
- PC skills in Excel and Word applications with ability to extract and analyze data
- Maintains composure while working under pressure
- Reflects good judgment at all times when determining what action to take when resolving problems
- Adheres to client core values, safety and compliance policies and procedures
- Demonstrates strong interpersonal skills that foster a positive environment
- Demonstrates flexibility and be able to change.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Lenexa, KS |
| Industry | Management Consulting Services |
| Salary | $20–$23 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Banking Servicesunmatched
- Clinical Laboratoryunmatched
- Computer Skillsunmatched
- Data Analysisunmatched
- Health Planunmatched
- Instrumentationunmatched
- Interpersonal Skillsunmatched
- Laboratory Information Management System (LIMS)unmatched
- Medical Researchunmatched
- Medical Terminologyunmatched
- Microsoft Excelunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Production Systemsunmatched
- Safety Complianceunmatched
- Sample/Specimen Processingunmatched
- Software Testingunmatched
- Test Automationunmatched
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