Digestive & Liver Disease Consultants (DLDC) is seeking an experienced Procedure Coordinator to serve as the primary liaison between our gastroenterology clinics, patients, physicians, and our affiliated Ambulatory Surgery Centers (ASC). This role is responsible for coordinating all aspects of endoscopy procedure scheduling while ensuring complete and accurate clinical documentation, seamless communication, and an exceptional patient experience.
Key Responsibilities
Procedure Coordination & Scheduling
Coordinate and schedule all GI procedures, including colonoscopies, upper endoscopies (EGD), flexible sigmoidoscopies, ERCPs, and other physician-ordered procedures.
Serve as the primary point of contact between the clinic, physicians, patients, and the affiliated Ambulatory Surgery Centers.
Schedule and reschedule procedures while maintaining physician schedules and ASC availability.
Ensure all required documentation is complete and submitted prior to the scheduled procedure.
Clinical Documentation & Coordination
Review physician orders, clinical notes, referrals, and patient records for completeness and accuracy.
Upload and maintain all required documentation, including physician orders, office notes, referrals, insurance information, demographic information, identification cards, insurance cards, authorizations, and other supporting records within the designated EMR (eClinicalWorks) and ASC portal.
Coordinate with providers, clinical staff, and surgery center personnel to resolve missing documentation or scheduling discrepancies.
Verify that all pre-procedure requirements have been completed before the procedure date.
Handle incoming calls related to procedure scheduling, cancellations, rescheduling, and general procedure inquiries.
Coordinate with patients regarding insurance requirements, referrals, and pre-procedure documentation.
Ensure timely follow-up with patients to minimize cancellations and no-shows.
Operational Support
Communicate effectively with physicians, medical assistants, front office staff, and surgery center personnel.
Maintain accurate scheduling records and documentation within the eClinicalWorks EMR.
Monitor daily procedure schedules and promptly address scheduling conflicts or operational issues.
Assist with workflow improvements to enhance scheduling efficiency and patient satisfaction.
Qualifications
Minimum of 1-2 years of experience in a Gastroenterology practice is required.
Hands-on experience with eClinicalWorks (eCW) is required.
Prior experience working in a Surgery Center is preferred.
Medical Assistant background with strong clinical knowledge and the ability to review and understand patient charts.
Thorough understanding of gastroenterology procedures, including colonoscopy, EGD, flexible sigmoidoscopy, capsule endoscopy, and related clinical workflows.
Experience coordinating outpatient procedures from scheduling through completion.
Strong understanding of medical terminology, physician documentation, referrals, insurance information, and clinical records.
Excellent organizational, communication, and multitasking skills with exceptional attention to detail.
Ability to work independently, prioritize competing responsibilities, solve problems proactively, and perform with minimal supervision in a fast-paced, high-volume healthcare environment.
Numbers & Facts
Location
Houston, TX
Skills
Capsulesunmatched
Clinical Informationunmatched
Clinical Study Publicationsunmatched
Communication Skillsunmatched
Demographicsunmatched
Detail Orientedunmatched
Diseaseunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Endoscopyunmatched
Establish Prioritiesunmatched
Gastroenterologyunmatched
Healthcareunmatched
Insuranceunmatched
Medical Assistanceunmatched
Medical Officeunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medical Treatmentunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Outpatient Careunmatched
Patient Chartsunmatched
Patient Follow-upunmatched
Physician Assistantunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Time Managementunmatched
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