Education Requirement
High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload
Core Responsibilities
Work Method Documentation Development
Design, draft, and maintain:
Standard Operating Procedures (SOPs)
Job Aids
Performance Support Notebooks
Manual updates (e.g., Rubber Glove, Grounding, Rigging, Transmission Manuals)
Ensure documentation is:
Field-ready, practical, and usable by craft personnel
Aligned with current standards, policies, and safety requirements
Structured per approved WMI governance and SOP procedures
SME Engagement & Working Sessions
Schedule and facilitate working sessions with SMEs, reviewers, and advisors
Elicit technical input, operational insights, and field practices
Capture consensus decisions and translate them into clear documentation
Research, Analysis & Technical Accuracy
Research and consolidate policies, materials, presentations, vendor information, and SME input
Validate accuracy and completeness of deliverables prior to approval
Collaboration & Project Support
Partner with WMI Advisors, Project Leads, stakeholders, and SMEs
Provide status updates and support project timelines
Follow governance, review, and approval workflows defined in WMI procedures
Field Engagement & Media Support
Perform on-site visits and job walks as needed
Conduct basic image editing to support documentation
Work with media vendors to write scripts and guide development
Maintenance & Continuous Improvement
Maintain existing documentation in response to:
Standards changes
Corrective actions
Safety workstreams
New tools, equipment, or processes
Required Skills/Attributes
Experience Level (Practical Reality)
This role is not entry-level in practice.
Typical requirement:
58%2B years of technical writing experience, or
35%2B years of technical writing experience plus strong utility/industrial/field-operations exposure
This expectation is driven by high safety and compliance impact, direct interaction with experienced craft SMEs, and MOC-driven timelines with audit scrutiny.
Required Skills & Background
Proven experience producing technical or procedural documentation
Ability to translate complex technical input into plain, field-usable language
Strong facilitation skills for SME working sessions
Strong organizational, writing, and version-control discipline
Comfort collaborating across organizational units
Experience with Microsoft Word, Excel, PowerPoint, photo editing software, SharePoint, OneDrive, Acrobat, Outlook, Teams, and Copilot
Desired Skills/Attributes
Experience in utilities, energy, construction, manufacturing, or industrial environments (strongly preferred)