Blog, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Communication Skills, Compensation and Benefits, Consulting, Content Development, Customer Relations, Customer Support/Service, Customer Training, Driver's License, French Language, Geometric Dimensioning and Tolerancing, Manufacturing, Manufacturing Equipment, Mechanical Engineering, Multilingual, Presentation/Verbal Skills, Problem Solving Skills, Resource Utilization, Seminars, Software Administration, SolidWorks, SolidWorks Simulation (fka Cosmos FEA), Spanish Language, Technical Writing, Technical/Engineering Design, Trade Shows, Training/Teaching, White Papers, Willing to Travel, Workflow Analysis, Writing Skills
PROFILE
The Process and Training Consultant partners with TriMech clients to drive successful adoption and effective use of SOLIDWORKS and related solutions. This role combines technical expertise, training delivery, and customer support to help users improve their design, analysis, and manufacturing workflows.
This position supports the New England territory and requires regular travel to TriMech offices in Marlborough, MA; Auburn, NH; and Rocky Hill, CT.
DUTIES AND RESPONSIBILITIES
- Deliver instructor-led training for SOLIDWORKS, Simulation, CAM, and related solutions
- Continuously develop technical expertise across the TriMech product portfolio
- Support customers with application guidance and troubleshooting in real-world workflows
- Engage with customers via phone, web, email, and onsite to ensure successful product utilization
- Apply structured problem-solving to resolve technical and workflow challenges
- Maintain training environments, including hardware and software, for in-person and virtual delivery
- Participate in customer-facing activities such as product rollouts, tradeshows, and seminars
- Contribute to the development of technical content, including how‑to tips and videos, blog articles, and white papers
SKILLS AND REQUIREMENTS
Required:
- 4+ years of experience in design, engineering, or manufacturing (education may be considered toward experience)
- Strong understanding of design and manufacturing principles
- Willingness to obtain relevant SOLIDWORKS certifications
- Strong verbal and written communication skills, with the ability to engage both individuals and groups
- Proven ability to work directly with customers in a variety of environments
- Valid driver's license and reliable transportation; willingness to travel, including occasional overnight stays
- Flexibility to deliver occasional evening training sessions
- Appropriate citizenship or work authorization
Preferred:
- Associate's or Bachelor's degree in Mechanical Engineering or a related field
- Experience with 3D CAD, particularly SOLIDWORKS
- Experience with CAM software or manufacturing equipment
- Knowledge of GD&T
- Bilingual (Spanish or French)
- Public speaking or presentation experience
PERKS AND BENEFITS
- Hybrid Work Arrangements
- Flex PTO
- Competitive Group Benefits Plan
- Perkopolis Membership Access - Employee perk and discount programs.
- Wellness Program
- Social Events
COMPENSATION
- $75,000 - $85,000 USD per annum
This opportunity is to fill an existing vacancy
TriMech is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity and sexual orientation), disability, age, national origin, or protect veteran status or any other protected status.