Process Automation Developer

Mindlance

Denver, CO

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JOB DETAILS

SALARY

$70–$86 Per Hour

SKILLS

Automation, Best Practices, Business Operations, Consulting, Debugging Skills, Documentation, Ecosystems, Identify Issues, Incident Management, Knowledge Transfer, Maintain Compliance, Operational Audit, Operational Support, Performance Management, Performance Tuning/Optimization, Prism, Problem Solving Skills, Production Support, Production Systems, Refactoring, Regulatory Compliance, Risk Analysis, Risk Management, Root Cause Analysis, Scripting (Scripting Languages), Service Level Agreement (SLA), Software Patches, Technical Support

LOCATION

Denver, CO

POSTED

13 days ago

JOB DESCRIPTION
Denver preferred, however, open to Minneapolis. Potential contract to hire (resource must be located in XE territory) or extension.

Senior RPA Operations Analyst
Monitor and maintain all production automation processes and jobs.
Troubleshoot, debug, and resolve issues with existing automation scripts, pipelines, and workflows.
Perform routine maintenance, updates, patching, and refactoring of current automation codebases.
Investigate and fix failures in scheduled automation jobs and integrations.
Provide Level 2/3 technical support for automation-related incidents and requests.
Optimize performance and reliability of existing automations.
Document root cause analysis, resolutions, and runbooks for production automations.
Collaborate with internal teams to support automation-related production issues.
Proactively identify and mitigate risks or instability in current automation environments.
Ensure compliance with operational standards and SLAs for automation uptime.
Overview
Xcel Energy is seeking a Senior RPA Operations Analyst to take ownership of post-production robotic process automation (RPA) environments. This role is focused on running, supporting, and optimizing automations built by the development team ensuring stability, documentation, and scalability of the automation ecosystem. This is a high-impact opportunity to help stabilize and mature an RPA function, with a clear mandate to organize, standardize, and prepare processes for future offshore transition.
Key Responsibilities
Own day-to-day operations of RPA automations in production
Monitor, support, and troubleshoot Blue Prism bots (break/fix, incident resolution)
Partner with RPA developers to transition automations into stable production support
Clean up and enhance existing documentation, runbooks, and support processes
Establish operational best practices for automation monitoring and governance
Identify opportunities for performance improvements and risk reduction
Support knowledge transfer and documentation readiness for future offshore support model
Required Qualifications
Strong experience supporting RPA production environments
Hands-on experience with Blue Prism (REQUIRED)
Background in RPA operations, support, or automation lifecycle management
Experience with incident management, troubleshooting, and system stabilization
Ability to work independently and bring structure to evolving processes
Nice-to-Have
Experience with RPA monitoring tools (e.g., Control Room / C-Two or similar)
Exposure to automation governance or COE models
Experience preparing environments for offshore transition or scale
Python coding experience.

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

Mindlance

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