Process Consultant – Life Insurance Transformation & AI
Iconma
- Cincinnati, OH
- 3 days ago
- $53.57 Per Hour
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Skills
- Analysis Skillsunmatched
- Annuitiesunmatched
- Artificial Intelligence (AI)unmatched
- Automationunmatched
- Billingunmatched
- Brokerageunmatched
- Business Analysisunmatched
- Business Caseunmatched
- Business Processesunmatched
- Business Transformationunmatched
- Change Managementunmatched
- Claims Processingunmatched
- Communication Skillsunmatched
- Consultingunmatched
- Continuous Improvementunmatched
- Customer Experienceunmatched
- Customer Service Operationsunmatched
- Health Planunmatched
- Information Technology Consultingunmatched
- Insuranceunmatched
- Leadershipunmatched
- Lean Manufacturingunmatched
- Lean Six Sigmaunmatched
- Life Insuranceunmatched
- Machine Learningunmatched
- Microsoft Visiounmatched
- Natural Language Processing (NLP)unmatched
- Operations Processesunmatched
- Performance Metricsunmatched
- Policy Developmentunmatched
- Problem Solving Skillsunmatched
- Process Analysisunmatched
- Process Developmentunmatched
- Process Engineeringunmatched
- Process Improvementunmatched
- Process Modelingunmatched
- Quality Managementunmatched
- Regulatory Complianceunmatched
- Risk Analysisunmatched
- Underwritingunmatched
- Use Casesunmatched
Description
Our Client, an IT Services and Consultant company, is looking for a Process Consultant – Life Insurance Transformation & AI for their Cincinnati, OH location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Process Assessment & Transformation:
- Analyze and document current-state business processes across Life Insurance operations.
- Identify process inefficiencies, bottlenecks, operational risks, and automation opportunities.
- Design future-state operating models and process improvement roadmaps.
- Lead business process reengineering (BPR) initiatives to improve efficiency, quality, and customer experience.
- Life Annuity Insurance Domain Consulting:
- Provide subject matter expertise across Life Insurance functions including:
- New Business & Underwriting
- Policy Administration
- Claims Processing
- Customer Service Operations
- Policy Servicing
- Billing & Premium Management
- Agent/Broker Support
- Understand regulatory and compliance requirements impacting Life Insurance operations.
- AI & Intelligent Automation:
- Identify opportunities to leverage AI, Generative AI, Machine Learning, NLP, and Intelligent Automation.
- Collaborate with technology teams to design and implement AI-driven solutions.
- Develop AI use cases and business cases aligned with operational objectives.
- Measure and track business outcomes from AI adoption initiatives.
- Support AI governance, risk assessment, and change management activities.
- Stakeholder Management:
- Facilitate workshops, process discovery sessions, and executive presentations.
- Partner with business and IT stakeholders to align transformation initiatives with strategic objectives.
- Present recommendations, process maps, KPIs, and transformation roadmaps to senior leadership.
- Continuous Improvement:
- Establish process performance metrics and governance frameworks.
- Drive RPA / Lean Six Sigma methodologies and continuous improvement practices.
- Monitor post-implementation benefits realization and operational performance.
Requirements:
- Bachelor’s degree in business, Insurance, Operations, Engineering, or a related field.
- 8+ years of experience in RPA, Business Process Consulting, Operations Consulting, or Process Excellence.
- 5+ years of experience within the Life Insurance industry.
- Hands-on experience in process mapping, process redesign, and operational transformation.
- Strong knowledge of AI, Intelligent Automation, RPA, Generative AI, and process optimization technologies.
- Experience delivering consulting engagements with executive-level stakeholder interaction.
- Proficiency with process modeling tools such as Visio, Signavio, ARIS, Lucidchart, or similar.
- Strong analytical, problem-solving, and communication skills.
- Required Skills:
- Life Annuity Insurance Operations
- Business Process Reengineering (BPR)
- Process Consulting
- Business Transformation
- AI / Generative AI Strategy
- Intelligent Automation
- Process Mining
- RPA and Lean Six Sigma
- Change Management
- Business Analysis
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Cincinnati, OH |
| Industry | Management Consulting Services |
| Salary | $53.57 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.