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Process Consultant Life Insurance Transformation & AI

ICONMA, LLC

  • Cincinnati, OH
  • 6 days ago
  • $53.57 Per Hour
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Skills

  • Analysis Skillsunmatched
  • Annuitiesunmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Billingunmatched
  • Brokerageunmatched
  • Business Analysisunmatched
  • Business Caseunmatched
  • Business Processesunmatched
  • Business Transformationunmatched
  • Change Managementunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Consultingunmatched
  • Continuous Improvementunmatched
  • Customer Experienceunmatched
  • Customer Service Operationsunmatched
  • Health Planunmatched
  • Information Technology Consultingunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Lean Manufacturingunmatched
  • Lean Six Sigmaunmatched
  • Life Insuranceunmatched
  • Machine Learningunmatched
  • Microsoft Visiounmatched
  • Natural Language Processing (NLP)unmatched
  • Operations Processesunmatched
  • Performance Metricsunmatched
  • Policy Developmentunmatched
  • Problem Solving Skillsunmatched
  • Process Analysisunmatched
  • Process Developmentunmatched
  • Process Engineeringunmatched
  • Process Improvementunmatched
  • Process Modelingunmatched
  • Quality Managementunmatched
  • Regulatory Complianceunmatched
  • Risk Analysisunmatched
  • Underwritingunmatched
  • Use Casesunmatched

Description

Our Client, an IT Services and Consultant company, is looking for a Process Consultant – Life Insurance Transformation & AI for their Cincinnati, OH location.
 
Responsibilities:
  • Process Assessment & Transformation:
  • Analyze and document current-state business processes across Life Insurance operations.
  • Identify process inefficiencies, bottlenecks, operational risks, and automation opportunities.
  • Design future-state operating models and process improvement roadmaps.
  • Lead business process reengineering (BPR) initiatives to improve efficiency, quality, and customer experience.
  • Life Annuity Insurance Domain Consulting:
  • Provide subject matter expertise across Life Insurance functions including:
  • New Business & Underwriting
  • Policy Administration
  • Claims Processing
  • Customer Service Operations
  • Policy Servicing
  • Billing & Premium Management
  • Agent/Broker Support
  • Understand regulatory and compliance requirements impacting Life Insurance operations.
  • AI & Intelligent Automation:
  • Identify opportunities to leverage AI, Generative AI, Machine Learning, NLP, and Intelligent Automation.
  • Collaborate with technology teams to design and implement AI-driven solutions.
  • Develop AI use cases and business cases aligned with operational objectives.
  • Measure and track business outcomes from AI adoption initiatives.
  • Support AI governance, risk assessment, and change management activities.
  • Stakeholder Management:
  • Facilitate workshops, process discovery sessions, and executive presentations.
  • Partner with business and IT stakeholders to align transformation initiatives with strategic objectives.
  • Present recommendations, process maps, KPIs, and transformation roadmaps to senior leadership.
  • Continuous Improvement:
  • Establish process performance metrics and governance frameworks.
  • Drive RPA / Lean Six Sigma methodologies and continuous improvement practices.
  • Monitor post-implementation benefits realization and operational performance.
 
Requirements:
  • Bachelor’s degree in business, Insurance, Operations, Engineering, or a related field.
  • 8+ years of experience in RPA, Business Process Consulting, Operations Consulting, or Process Excellence.
  • 5+ years of experience within the Life Insurance industry.
  • Hands-on experience in process mapping, process redesign, and operational transformation.
  • Strong knowledge of AI, Intelligent Automation, RPA, Generative AI, and process optimization technologies.
  • Experience delivering consulting engagements with executive-level stakeholder interaction.
  • Proficiency with process modeling tools such as Visio, Signavio, ARIS, Lucidchart, or similar.
  • Strong analytical, problem-solving, and communication skills.
  • Required Skills:
  • Life Annuity Insurance Operations
  • Business Process Reengineering (BPR)
  • Process Consulting
  • Business Transformation
  • AI / Generative AI Strategy
  • Intelligent Automation
  • Process Mining
  • RPA and Lean Six Sigma
  • Change Management
  • Business Analysis
 
Why Should You Apply?

Numbers & Facts

LocationCincinnati, OH
Salary$53.57 Per Hour

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