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Process Design Consultant

BC Forward

Charlotte, NC

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JOB DETAILS
SALARY
$98–$98.90 Per Hour
JOB TYPE
Full-time
SKILLS
Agile Programming Methodologies, Analysis Skills, Business Operations, Business Solutions, Business Support, Communication Skills, Compensation and Benefits, Consulting, Customer Support/Service, Diversity, Fortune 500 Customers, Government, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Internal Audit, Inventory Management, Leading Edge Technology, Lean Six Sigma, Maintain Compliance, Metrics, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Management, Product Lifecycle, Project Management Professional (PMP), Project/Program Management, Quality Assurance, Quality Assurance Methodology, Regulations, Reporting Dashboards, Requirements Management, Risk, Risk Analysis, Risk Management, Technical Support, Test Requirements, Validation Testing, Vehicle Driving, Writing Skills
LOCATION
Charlotte, NC
POSTED
6 days ago
Job Title: Process Design ConsultantLocation: Charlotte, NCDuration: Contract - 12 monthsPay Range: $98.90/hr (W2)Job ID: 373282About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.Job DescriptionWe are seeking a Process Design Consultant to join our dynamic team. The ideal candidate will have strong experience in Business Continuity and Operational Resiliency, governance, and internal controls and a proven ability to drive issue remediation, enhance control environments, and support process and tool improvements.Responsibilities:Support execution of issue remediation activities, including development of evidence for issue and action step closure.Manage governance routines and controls to ensure risk and regulatory adherence for technology resiliency.Support design and effectiveness of the risk and control environment to ensure adherence to enterprise standards.Implement optimized controls and enhanced quality assurance practices for business continuity efforts.Perform QA activities, execute controls, manage cases, and report results.Support management and research for regulatory exams, internal audits, and monitoring and inspection reviews.Evaluate data for inspection metrics and support governance dashboard reporting.Serve as Process Delegate for Single Process Inventory and Process Owner Delegate for tool evolution, including requirements and testing.Required Skills & Qualifications:5+ years in Business Continuity and Operational Resiliency supporting business technology.Solid understanding of Single Process Inventory management, controls, risks, ratings, and remediation commentary.Experience with process ownership, requirements definition, and testing or validation.Knowledge of risk self-identification, issues management lifecycle, and GCOR policy and challenge remediation.Project management discipline with structured thinking and governance focus.Strong communication skills with the ability to present to all levels of a global technology organization.Preferred Skills:Controls, issue, and risk management experience.Analytical, critical thinking, and problem-solving skills with strong written communication.Experience recording and organizing information and working within IT service management practices.Certifications or equivalent knowledge: IT Business Continuity, Agile, ITIL, Six Sigma, Lean IT, PMP.Why BCforward?At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:Competitive compensation and benefits.Opportunities for growth with global clients.A supportive, inclusive culture that values innovation and people.Exposure to cutting-edge technologies and projects.About Our CommitmentBCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.Interested? Apply Now!If this sounds like the right opportunity for you, please apply with your most recent resume.

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