Process Engineer(10 yrs project management)_ITIL preferred360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in Project Management Practices.The key areas of focus and deliverables are:Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident ManagementEvaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service PortalAssess current in-scope processes and make additional recommendations for improvements related to efficiencyMake heavy use of available materials in the above mentioned areas as fodder for process engineering activitiesDevelop process mapsIdentify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managedMeet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approvalDraft, or facilitate preparation of, process flows and instructional materials in coordination with Communications teamEnsure process interface with dependent, or related, processes across the enterpriseApply industry process engineering best practices to legacy and new processesThree or more years' experience with Process Engineering techniques and modelsExpert knowledge in designing and implementing processes and process assets and/or frameworksSuccessful completed the Intermediate Concepts of CMMI courseActive Project Management Professional (PMP) An understanding of IT Service Management framework10+ years' experience with Project Management practicesKnowledge of large-scale process methodologies and frameworks in State government environments is a plusWebcam interview is acceptable.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply#J-18808-Ljbffr
| Location | Denver, CO |