Process Engineer II

CSAT Solutions

Houston, TX

JOB DETAILS
SKILLS
AutoCAD, Business Support, Communication Skills, Computer Services, Continuous Improvement, Cost Control, Cross-Functional, Data Analysis, Data Processing, Documentation, English Language, Entrepreneurship, Hardware Repair, ISO 9001, Leadership, Lean Manufacturing, Lean Six Sigma, Maintain Compliance, Maintenance Services, Manufacturing Engineering, Manufacturing/Industrial Processes, Mentoring, Multitasking, Organizational Skills, People Management, Performance Metrics, Presentation/Verbal Skills, Process Analysis, Process Engineering, Process Flow Diagram (PFD), Process Improvement, Process Manufacturing, Product Programs, Product/Service Launch, Quality Engineering, Quality Management, Quality Metrics, Quality System Requirements (QSR), Reporting Dashboards, Risk Analysis, Root Cause Analysis, Six Sigma, Status Reports, Support Documentation, Team Lead/Manager, Technical Presentation, Technical Support, Time Management, Trend Analysis, Writing Skills
LOCATION
Houston, TX
POSTED
21 days ago

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

We are currently seeking qualified candidates to fill the role of a Process Engineer II.

Role and Responsibilities

  • Lead new product introductions (NPI), ensuring process readiness, documentation, and training execution
  • Own and drive process and product improvement initiatives, from identification through implementation and results tracking
  • Serve as a front-facing technical representative, collaborating with operations, quality, engineering, and external stakeholders
  • Lead and coordinate Lean, 5S, and Six Sigma activities to support continuous improvement and cost reduction
  • Facilitate and lead cross-functional project teams, delivering measurable improvements in quality, efficiency, and KPIs
  • Develop, review, and maintain standardized work instructions to ensure repeatability and reproducibility
    • Flow charts
    • Control plans and charts
    • Manufacturing and process instructions
  • Prepare and present project status reports, KPI dashboards, and executive summaries
  • Analyze process data to identify trends, risks, and opportunities for improvement
  • Support engineering technicians and activities related to computer repair services as needed
  • Ensure departmental compliance with ISO 9001 and other applicable quality system requirements
  • May be responsible for mentoring, task coordination, or supervision of assigned personnel
  • Take ownership of assigned initiatives and proactively identify opportunities beyond assigned scope
  • Perform other duties as required to support business objectives

Skills, Education and Training

  • Bachelor’s degree in engineering or a related technical field
  • 3+ years of proven success in a similar process or manufacturing engineering role
  • Demonstrated ability to lead projects and influence stakeholders in a fast-paced environment
  • Strong working knowledge of Lean and Six Sigma principles (process mapping, root cause analysis, continuous improvement)
  • Working experience with AutoCAD for layout development, process flow diagrams, equipment placement, and documentation support
  • Proven experience in structured problem solving and data-driven decision making
  • Strong data analysis skills; intermediate proficiency in Excel
  • Excellent written and verbal communication skills in English
  • Strong organizational and time-management skills, with the ability to manage multiple priorities
  • Comfortable presenting technical information to both technical and non-technical audience

Benefits

We value the well-being of our employees and their families. As part of CSAT Solutions, you’ll enjoy a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Savings Plan with company match
  • Paid Time Off (PTO)

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.

#hireCSAT

About the Company

C

CSAT Solutions

Founded as a motherboard repair company over 20 years ago, CSAT Solutions has grown into one of the leading reverse and forward logistics service providers performing test and repairs on notebooks, desktops, tablets, servers, smart phones, mobile devices, components and more. We have facilities in Houston, TX, Salem, NH, and Singapore, as well as strategic alliances in Toronto, CA, Mexico City, MX, Xiamen and Shanghai, PRC.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer Hardware
FOUNDED
1995
WEBSITE
http://www.csat-solutions.com