Process Improvement Specialist

Kforce Inc.

Jacksonville, FL(remote)

JOB DETAILS
SALARY
$23.80–$32.20
SKILLS
Analysis Skills, Business Administration, Business Operations, Change Management, Communication Skills, Continuous Improvement, Cross-Functional, Document Management, Documentation, Documentation Standards, Intranet, Knowledge Management, Knowledge Transfer, Leadership, Lean Manufacturing, Lean Six Sigma, Legal, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visio, Microsoft Word, Multitasking, Operations Management, Operations Processes, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Project Management Certification, Project/Program Coordination, Project/Program Management, Reporting Skills, Risk Analysis, Short Messaging Service (SMS), Standard Operating Procedures (SOP), Technical Writing, Trend Analysis, Workflow Analysis, Writing Skills
LOCATION
Jacksonville, FL(remote)
POSTED
3 days ago
Kforce has a client that is seeking a Process Improvement Specialist in Jacksonville, FL. Duties Include:
  • Develop, maintain, and enhance knowledge management resources, including process documentation, SOPs, workflows, and training materials
  • Partner with business stakeholders to identify process inefficiencies and opportunities for improvement
  • Analyze current workflows and recommend solutions to increase efficiency, quality, and productivity
  • Create and maintain documentation standards and governance practices
  • Facilitate process mapping sessions and document current and future-state workflows
  • Support implementation of process improvement initiatives and change management efforts
  • Monitor process performance and identify trends, risks, and improvement opportunities
  • Collaborate with cross-functional teams to ensure documentation remains accurate and up to date
  • Assist with training initiatives and knowledge transfer programs
  • Support system implementations, workflow enhancements, and operational projects
  • Prepare reports, presentations, and process metrics for leadership review

Requirements:

  • Bachelor's degree in Business Administration, Operations, Project Management, Communications, or a related field preferred
  • Experience in knowledge management, business operations, process improvement, project coordination, or related functions
  • Strong documentation and technical writing skills
  • Experience creating and maintaining SOPs, process maps, workflows, and training materials
  • Strong analytical and problem-solving abilities
  • Advanced Microsoft Office skills, including Excel, Word, PowerPoint, and Visio (or similar process mapping tools)
  • Excellent communication and stakeholder management skills
  • Ability to manage multiple projects and priorities in a fast-paced environment
Preferred Qualifications:
  • Experience with process improvement methodologies such as Lean, Six Sigma, or Continuous Improvement
  • Experience with knowledge management platforms, SharePoint, intranet sites, or document management systems
  • Experience supporting organizational change initiatives
  • Project management experience or certification is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/