Business Strategy, Change Management, Continuous Improvement, Cross-Functional, Documentation Standards, Establish Priorities, Leadership, Operational Measurement, Performance Management, Performance Metrics, Power BI, Process Analysis, Process Improvement, Reporting Dashboards, Risk, Root Cause Analysis
The Process Improvement Strategist Senior is responsible for the development, prioritization, and implementation of process improvement initiatives across the Health Division. The incumbent will establish structured improvement frameworks, strengthen governance, standardize operations, and drive measurable performance improvements across programs, vendors, and cross-functional teams. This position will proactively work with the Health division staff.
This is a hybrid position at our Austin, TX headquarters. All applicants must reside in the state of Texas upon employment and continue to reside in Texas throughout employment with TRS.
WHAT YOU WILL DO:
Process Improvement & Implementation
- Defines and evolves division-wide process improvement methodologies (e.g., EQuIPT model).
- Establishes structured approaches to identifying, prioritizing, and solving operational challenges.
- Aligns improvement efforts with strategic priorities and organizational goals.
- Designs scalable frameworks applicable across programs, vendors, and operational cycles.
- Oversees execution of prioritized improvement initiatives.
- Coordinates with program teams, SMEs, and vendors on implementation.
- Ensures alignment between strategy, execution, and outcomes.
- Supports change management and adoption across teams.
Governance & Operational Standardization
- Designs governance models (RACI/DACI, decision timelines, escalation paths).
- Standardizes processes, documentation, tools, and workflows across teams.
- Establishes accountability structures and decision-making discipline.
- Improves visibility into deliverables, dependencies, and risk areas.
Process Analysis & Continuous Improvement
- Leads cross-functional process reviews and root cause analysis.
- Identifies gaps in planning, coordination, and execution.
- Develops actionable recommendations tied to measurable outcomes.
- Facilitates after-action reviews and structured improvement assessments.
Reporting, Insights & Communication
- Develops executive summaries, board-level materials, and recommendations.
- Establishes and tracks KPIs tied to process performance.
- Builds dashboards and reporting structures for visibility (e.g., Power BI).
- Communicates progress, risks, and outcomes to leadership.
Performs related work as assigned.
T
Teacher Retirement System of Texas