Calibration, Cleanroom, Communication Skills, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Data Analysis, Data Processing, Fiber Optic Cable, Geometry, High School Diploma, ISO (International Organization for Standardization), Identify Issues, International Electro-Technical Commission (IEC), Lean Manufacturing, Lean Six Sigma, Lift/Move 25 Pounds, Maintain Compliance, Manual Dexterity, Manufacturing, Manufacturing Systems, Manufacturing/Industrial Processes, Mentoring, Operational Improvement, Operational Support, Operations Control, People Management, Preventative Maintenance, Process Analysis, Production Support, Productivity Management, Quality Metrics, Restricted Materials, Root Cause Analysis, Safety Training, Six Sigma Certification, Standard Operating Procedures (SOP), System Start-Up, Technical Leadership, Technical Support, Technical Writing
Job Summary
The Process Technician plays a critical hands-on technical role in supporting cleanroom optical ribbon and fiber optic cable manufacturing. This position provides advanced process expertise, equipment troubleshooting, and technical leadership while remaining on a non-management technical career path. The role supports stable operations, continuous improvement, and production scale-up in a fast-growing manufacturing environment.
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Key Responsibilities
Process & Equipment Support
* Operate, monitor, and optimize cleanroom-based optical ribbon and cable manufacturing processes
* Perform advanced setup, calibration, and troubleshooting of ribbonization, fiber handling, and bonding equipment
* Lead process start-ups, line qualifications, and product changeovers
* Troubleshoot complex quality issues including attenuation, ribbon geometry, fiber alignment, and bonding integrity
* Support preventive maintenance and equipment reliability initiatives
Quality & Compliance
* Ensure adherence to cleanroom protocols, SOPs, and safety requirements
* Monitor in-line and off-line quality metrics and drive corrective actions
* Ensure compliance with ISO, Telcordia/GR, IEC, and customer specifications
* Participate in root cause analysis (RCA) and corrective and preventive actions (CAPA)
Continuous Improvement
* Analyze process data using SPC and manufacturing systems to improve yield, throughput, and uptime
* Support Lean, Six Sigma, and Kaizen initiatives
* Assist with new equipment installation, process transfers, and plant expansion efforts
Technical Leadership
* Serve as a technical mentor to Process Technicians and Operators
* Provide hands-on training and technical guidance without direct people management responsibilities
* Act as a subject matter expert (SME) for assigned processes or equipment
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Required Qualifications
* High school diploma or equivalent required; Associate's degree in Engineering Technology or related field preferred
* 2-3+ years of experience in optical fiber, ribbon, or precision manufacturing
* Strong knowledge of cleanroom operations and contamination control
* Hands-on experience with optical fiber handling, ribbonization, and precision equipment
* Proficiency in SPC, MES, and process data analysis
* Ability to read and interpret technical documentation, specifications, and procedures
* Strong troubleshooting, communication, and mentoring skills
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Preferred Qualifications
* Experience with high-count or rollable ribbon fiber products
* Knowledge of Telcordia GR-20, GR-409, GR-326, IEC standards
* Lean Manufacturing or Six Sigma certification
* Experience supporting rapid production scale-up in a cleanroom environment
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Physical & Work Requirements
* Ability to work on the cleanroom manufacturing floor for extended periods
* Manual dexterity for fine fiber handling and equipment adjustments
* Ability to lift up to 25 lbs
* Ability to wear cleanroom garments for full shift
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Work Environment
* Day shift in a controlled cleanroom optical manufacturing facility
* Exposure to controlled fiber materials, precision equipment, and cleanroom processes
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