Closing Date07/08/2026Type of PositionBudget and Financial AnalysisWorkstudy PositionNoJob TypeRegularSponsorship AvailableNoInstitution NameUniversity of Arkansas, FayettevilleAbout the UniversityFounded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The region surrounding Fayetteville is home to numerous Fortune 500 companies, and Northwest Arkansas is quickly gaining a national reputation for its focus on the arts and overall quality of life. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.DepartmentFinancial AffairsDepartment's Website of Job DutiesThe Process & Workflow Administrator is responsible for creating and maintaining a centralized Dashboard with multiple workspace environments and providing user support across college administrative units (including but not limited to finance, HR, IT, and grants management). They will design, test, and implement customized workspace environments with versatile workflows and task automations that streamline business processes throughout the college. Responsibilities include adding, removing, and managing data (including MOU's and contracts), establishing process approval chains, creating reports and forms, maintaining security controls and user access, developing tutorials, reference guides, and other relevant materials to train new and current users, communicating updates and new developments as they are rolled out, resolving incidents and providing user support, and working with Smartsheet developers to implement enhancements that increase efficiency and improve the quality of service. This role provides support to departmental/unit level users, understands their experience, and helps problem solve and troubleshoot. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.QualificationsMinimum QualificationsBachelor's degree in a business-related field from an accredited institution of higher educationDemonstrated experience with accounting and financial management at the University of Arkansas or another institution of higher educationDemonstrated experience with computer programming or designing and implementing computerized workflowsAt least two years of experience working in a higher education environmentAt least two years of customer service experiencePreferred QualificationsMaster's degree in information systems, information technology, computer science, or other IT-related field from an accredited institution of higher educationDirect experience and use of SmartsheetAt least three years of experience working in a higher education environmentAt least three years of customer service experienceKnowledge, Skills & Abilities (KSA's)Knowledge of accounting principlesExceptional interpersonal, communication, and presentation skills with a high degree of energy, initiative, and organizational abilityAbility to work in and support a team-oriented approach to provide services, troubleshoot issues and strategic planningDemonstrated ability to work effectively in a team environment, provide exceptional customer service, establish and maintain productive professional relationships, and apply critical thinking and problem-solving skills to resolve complex issues.Additional InformationSalary Information: Commensurate with education and experience.Required Documents to ApplyCover Letter/Letter of ApplicationList of three Professional References (name, email, business title)ResumeOptional DocumentsProof of Veteran StatusRecruitment Contact InformationBrandi MaplesDirector of Financial Affairsmaples@uark.eduSpecial Instructions to ApplicantsYou will be unable to apply for this position on the closing date.Pre-employment Screening RequirementsCriminal Background CheckSex Offender RegistryBackground Check and Other ScreeningThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.Equal Employment Opportunity StatementThe University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.Physical Activity RequirementsConstant Physical Activity: Manipulate items with fingers, including keyboardingFrequent Physical Activity: N/AOccasional Physical Activity: N/ABenefits EligibleYes#J-18808-Ljbffr