Processing Assistant (Eligibility Specialist Floater)
Salary
$39,958.12 - $51,146.38 Annually
Location
Iredell County, NC
Job Type
Full-Time Permanent
Job Number
00623
Department
HEALTH DEPARTMENT
Opening Date
07/14/2026
Closing Date
7/30/2026 5:00 PM Eastern
Description
IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION:
YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM.
YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY
The primary responsibility of this position is to independently perform clinic reception duties, determine patient eligibility for sliding fee scale discounts, collect payments, and maintain medical records for clinical services in the Iredell County Health Department. This position independently applies established policies and procedures related to patient eligibility, billing, and payment collection while supporting clinic operations at both the Statesville and Mooresville locations.
Examples of Duties
Responsibilities include supporting Maternal Health (MH), Family Planning (FP), Child Health (CH), General Clinic, Immunizations (IMM), Dental, Walk-in services, and Mobile Health Unit programs. This position is cross trained to provide clerical support across multiple service areas to ensure efficient clinic operations. Tasks performed by the position include, but are not limited to, registering and checking in patients, updating and reviewing financial eligibility information for billing, scheduling appointments, switchboard, general data entry, and scanning and maintaining medical records. The successful candidate must be able to perform all assigned duties accurately and efficiently while handling confidential information with professionalism, courtesy and tact.
Top candidates for this position must follow written policies and procedures to perform work independently, have strong math skills, are organized, articulate, and present themselves professionally & courteously. Must be able to problem solve and work independently following training. Regular work hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday, (possible flex schedule, if approved). Availability during emergencies and exercise is required and all applicants must possess and maintain a valid North Carolina Drivers License. Work may be performed in the field and within a mobile medical unit, requiring the ability to work outdoors in various weather and temperature conditions.
Typical Qualifications
MINIMUM EDUCATION AND EXPERIENCE:
Completion of high school or equivalent and two years of clerical or secretarial experience; or completion of a two-year associate's degree in business administration.
NECESSARY SPECIAL QUALIFICATIONS:
Excellent interpersonal and verbal communication skills to interact with patients from diverse backgrounds with tact and professionalism. Ability to strictly follow and independently apply complex written policies and procedures regarding eligibility and billing. Strong ability to problem-solve and make independent decisions once initial training is complete Ability to type with accuracy and speed is required; must take initiative and must be able to work in a fast-paced environment. Typing, data entry, and mathematical tests will be given.
SPECIAL QUALIFICATIONS DESIRED:
Experience working in electronic health records, attention to detail, document scanning with meta-data knowledge, and bilingual English/Spanish are a plus. Experience in a healthcare setting with knowledge of medical terminology is highly desired.
Supplemental Information
APPLICATION PROCESS: Please go to https://www.iredellcountync.gov/to submit an electronic application. Applications are NOT accepted past the deadline date. Internal Applicants should apply using the link provided to them. Under NC Office of State Human Resources, all application fields MUST be completed.
This position is subject to pre-employment screenings. Iredell County does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, political affiliation, genetic information, or handicapping condition in employment or the provision of services.
When uploading attachments to submit with your application, please DO NOT upload any documents that could allow for discrimination defined in the above paragraph. This may include Driver's License/Photo ID/Passport, Birth Certificate, High School Diploma/GED, Marriage License, U.S. Citizenship, Medical Records, and/or Social Security Card.
01
What is the highest level of education completed?
02
Do you have (2) two years of clerical or secretarial experience?
03
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you havent completed the application requirements, please return to your application to finish it before submitting your application.) Resumes and/or cover letters may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.
Required Question
Employer Iredell County
Address P. O. Box 788
200 South Center Street
Statesville, North Carolina, 28677
Phone 7048713467