Processing Assistant IV (WIC)

Processing Assistant IV (WIC)

Salary

$41,711.59 - $70,909.70 Annually

Location

Johnston County Public Health Department, NC

Job Type

Full-Time

Job Number

02637

Department

Public Health

Division

WIC

Opening Date

07/01/2026

Closing Date

Continuous

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Johnston County is an Equal Opportunity Employer.

Description

The Johnston County Public Health Department, WIC Division is hiring for a full-time Processing Assistant IV.

Duties and Responsibilities

Clerical duties for the Women, Infant and Children (WIC) Program include working in NC Crossroads computer system, initiate WIC application by determining financial, residential and categorical eligibility for WIC applicants, educating participants on using eWIC card and WIC benefits, issuing food benefits, complete voter registration duties for eligible parents/guardians/caretakers, perform lab tasks including measuring weight, length or height, and finger sticks to check hemoglobin level, answer and return phone calls, provide low risk nutrition education to designated participants, make/reschedule appointments, complete reminder calls for future appointments, assist with transferring participants into local agency, assist with outreach efforts, filing, copying, preparing information for mailings to participants, assist with vendor management activities that includes vendor training and store monitoring, travel within Johnston County to satellite clinics or other outreach efforts, assuring compliance with WIC and Health Department policies and procedures. Bilingual English/Spanish preferred.

Knowledge, Skills and Abilities

Significant knowledge of office or work unit procedures, methods and practices. Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. Significant knowledge of accounting procedures, mathematics and their application in the work environment. Ability to learn and independently apply laws and departmental rules and regulations covering programs and services. Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations. Ability to apply a variety of work-related formulas or mathematical calculations. Ability to record, compile, summarize and perform basic analysis of data. Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature. May require ability to supervise and coordinate the work of other staff, student workers or volunteers.

Desired Education and Experience

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

Additional Information: Applications will be accepted until the position is filled. This position may close at any time.

• Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary are based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.

"Please note: Final candidates are subject to a background check (includes criminal and motor vehicle records)."

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Important Pre-Employment Information:

• If the position requires a degree, official transcripts must be submitted within 30 days of hire.
• A pre-employment reference check will be conducted.
• A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
• A conviction record does not automatically disqualify you from employment, unless otherwise required by state law. Each situation is reviewed on a case-by-case basis.

Johnston County provides a comprehensive, affordable insurance and benefits program.

Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!

Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com

• This description applies to benefits eligible positions.

01

Have you worked in a Local Public Health Department?

• Yes
• No

02

Do you have experience with HIPAA regulations?

• Yes
• No

03

Do you speak, read and write both English and Spanish fluently?

• Yes
• No

04

Do you have at least two years of office assistant/secretarial experience?

• Yes
• No

Required Question

Employer Johnston County

Department Public Health Address 517 N. Brightleaf Blvd.

Smithfield, 27577

Phone (919) 989-5200

Website https://www.johnstonnc.gov/health/