Processing Unit Supervisor V 118002422

Processing Unit Supervisor V 118002422

Salary

$45,979.02 Annually

Location

103 Laketree Blvd. Spring Lake, NC

Job Type

Full-Time

Job Number

202603018

Department

Public Health Department

Division

WIC

Opening Date

07/13/2026

Closing Date

7/20/2026 11:59 PM Eastern

Salary Grade

107

• Description
• Benefits
• Questions

Position Overview

The primary purpose of the position is to provide leadership in implementing WIC Program services. The individual in this position acts as a lead resource person for both WIC and agency staff in regards to WIC Program administrative concerns. This position also provides assistance to the Site Supervisor with developing, documenting and implementing new and/or revised policies and procedures and with division development strategies. In addition this employee is responsible for reviewing, completing and maintaining monthly state generated program reports.

Examples of Duties

Duties for this position include, but are not limited to:

• Responsible for the supervision, evaluation, staff development and discipline of three staff members.
• Must explain program purpose, rules, income guidelines and need for medical eligibility to participants.
• Will have periodic contact with area medical providers, State WIC staff, staff member at other WIC Programs, and other health and community agencies and the general public.
• May be assigned to the appointment line to answer calls received from participants for general information, and to schedule or reschedule appointments.
• Provide assistance with Voter Registration Application.

Employee must provide their own transportation as this position works in the Spring Lake office Monday, Wednesday and Friday and on the installation Tuesday and Thursday.

Employee is subject to be called upon anytime to help the agency respond to a public health emergency which may include, but is not limited to, outbreak investigations, staffing mass dispensing or immunization clinics, providing disaster relief, or other incidents (man-made or natural and intentional or non-intentional) as they arise, or any public health response requested by the Health Director.

Minimum Qualifications

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training experience.

Management Preference: Must be efficient in the use of computer program and protocols.

Degrees must be received from appropriately accredited universities.

Applicants who have obtained their education outside of the U.S. and its territories must have their academic degrees validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. The National Association of Credential Evaluation Services (NACES) is a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://naces.org.

College transcripts, relevant certifications/licensures and verification of equivalent degree, if applicable, may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Public Health Human Resources, 1235 Ramsey Street, Fayetteville, NC 28301. If selected for the position, a formal transcript will be required within 30 days of hire.

Knowledge, Skills and Abilities

• Considerable knowledge of the program manuals, policies and procedures related to the daily operation of the WIC Program.
• Considerable knowledge of interrelationships between health and social service programs, and of appropriate community resources for referral of clients.
• Knowledge of human behavior and techniques for effecting behavior change and the ability to interview and screen income appropriately.
• Ability to understand an individual's socio-economic status and lifestyles with respect for individual differences.
• Ability to monitor and maintain quality standards of administrative practices.
• Ability to organize and manage time and resources.
• Ability to make accurate observations and report changes accurately, to remain calm and function appropriately and efficiently in emergency and stressful situations, to understand, interpret and relate oral and written instructions, and to be able to establish and maintain effective working relationships with others.
• Ability to review information in the Crossroad system and gather information to compile reports.
• Ability to perform data entry and retrieval.
• Must have substantial supervisory and leadership skill and knowledge.
• Capable of performing as a division supervisor and management team member.

Must have or obtain and maintain a valid North Carolina drivers license with an acceptable driving record. Background check and negative drug test are required.

Inquiries about this job posting should be directed to Department of Public Health Human Resources.

The Cumberland County Department of Public Health (CCDPH) is an Equal Opportunity Employer. CCDPH complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CCDPH does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

For more information, please click here.

Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees Click here

01

You will be required to use and maintain a personal vehicle to perform the duties associated with this job. Will you be able to meet this requirement?

• Yes
• No

02

Have you uploaded your transcripts indicating the date in which a degree was awarded, as well as any relevant licensure or certification? (Attaching the supporting documents will help expedite the review process)

• Yes
• No

03

Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisors name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed. Please take a moment to review your application before submission to ensure all categories are completed. I have read and understand the above statement.

• Yes
• No

Required Question

Employer Cumberland County

Address 117 Dick Street

Fayetteville, North Carolina, 28301

Phone 910-678-7653

Website http://www.cumberlandcountync.gov