Processor Level 2

Principal Accountabilities:

• Perform all processing required tasked within the designated timeframes established by Management and outlined in the Processing Flow Responsibilities.
• Perform an initial pre underwriting review of the loan file and associated documentation in accordance with program and investor guidelines and GSE requirements.
• Follow up on all outstanding orders to third parties and clients within established company deadlines.
• Obtain and review all required loan conditions issued on the loan with the loan officer, coordinate with buyers, sellers, title companies, closing agents, and real estate agents to obtain additional documentation, complete loan submissions and ensure a successful closing.
• Responsible for submission of any non-delegated or brokered loan file to the applicable investor in accordance with federal and investor requirements.
• Obtain all final verifications required on all loans prior to closing
• Responsible for managing individual pipeline to ensure system data is correct, turn-times met and all compliance requirements adhered to
• Responsible for daily communication to designated team members regarding applicable tasks per assigned originator.
• Responsible for ensuring weekly pipeline meetings are conducted with team and meeting objectives are met.
• Main point of contact for clients and originators regarding loan file status.
• Ability to maintain high client services levels and provide proactive communication with client through all phases of the loan process.
• Work with and support other departments to achieve company goals.

Qualifications

Minimum:

• 3+ years processing/underwriting experience in mortgage loans; minimum of 5 years strongly preferred
• Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive client experience
• Working knowledge of conventional and government guidelines, as well as, Federal and State compliance requirements.
• Ability to prioritize multiple competing tasks
• Ability to manage pipeline daily while meeting monthly production and quality goals
• Strong written and verbal communication skills preferred
• Fraud Detection

Preferred:

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required of this job.