Processor - License & Title

At ACERTUS, culture is everything. We want people to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas!

ACERTUS is an automotive logistics company that offers a portfolio of services that span across the vehicle lifecycle. As a Processor - License & Title, you will process title and registration paperwork in synchronization with vehicle moves, both online and manually, allowing clients to receive plated vehicles on arrival. This is a full time, in -office position.

Schedule: Monday thru Friday 8:00am - 5:00pm

Pay: $21-$24.50/hr

What you will be doing:

• Review state specific requirements, manage license and title transactions

• Verify accuracy and completions of documents

• Prep applications and supporting documents

• Communicate with internal stakeholders regarding status of transactions. (Follow up pending requirements)

• Research and resolve issues related to renewal invoices

• Process states assigned with an 8% rejection rate

• Personal responsibility to manage change.

• Must be willing and able to perform all other duties as assigned by management.

What are we looking for?

• This position requires a High School Diploma or equivalent.
• Must have a minimum of 1 year of experience in general customer service.
• Current Notary Licensing is preferred
• Previous DMV experience preferred, but not required
• Proficient in proprietary software
• Proficient in Microsoft Office programs, especially Excel, and other general office equipment.
• Proficient Data Entry skills
• Zendesk experience preferred, but not required
• Basic computer skills, including Excel and other general office equipment.
• Ability to proactively research and resolve problems.
• Organized thinker with exceptional attention to detail.
• Excellent oral and written communication skills.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Ability to display a positive attitude and be a team player.
• Ability to build strong client relationships and deliver exceptional customer service.
• Knowledge of state DOT requirements.
• Knowledge of the vehicle title and registration process is preferred.
• General knowledge of transportation and logistics is helpful

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:

• Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
• Casual Dress Code

About ACERTUS

ACERTUS is an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers' experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.