Procure-to-Pay (P2P) Supervisor, Shared Services

Job ID: 522163

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CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

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Summary

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We are seeking a driven and experienced Procure‑to‑Pay (P2P) Supervisor to join our Shared Services Center (SSC). In this role, you will lead an AP shared‑services sub‑team responsible for the accurate and timely processing of PO and non‑PO invoices. You will leverage key performance indicators (KPIs) to monitor results, identify trends, and take proactive action to improve performance and ensure service levels meet business expectations.

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The ideal candidate brings deep experience in an automated, high‑volume, SOX‑controlled environment and is committed to delivering exceptional customer service. This role also plays a key part in identifying, championing, and implementing process improvements and automation opportunities to enhance efficiency and strengthen overall P2P operations.

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Location

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• Hybrid - 3 days in office. 100% in office during transition.
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Key Responsibilities

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• Lead and oversee a team of 10 to 15 P2P Specialists, and complex AP processes, ensuring compliance with policies, controls, and SOX requirements.
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• Act as a subject matter expert for Procure-to-Pay, providing guidance to colleagues and stakeholders.
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• Partner with SSC leadership to identify, design, and implement process improvements that reduce manual work and enhance automation.
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• Create and sustain a culture of continuous improvement to deliver effective and efficient AP processing
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• Support external audit efforts between the AP Processing sub-team and the external audit firm
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• Strive to maximize employee retention through recognition, motivation, and strong leadership
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• Ensure effective performance management through clear expectations, SMART goals, accurate and timely performance review.
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• Collaborate with vendors, buyers, and cross functional leaders to resolve escalated inquiries and strengthen supplier relationships.
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• Remain abreast of best practices and trends relevant to AP processing, shared services, and related technologies
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• Champion customer experience by ensuring timely, accurate, and efficient AP processing.
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Qualifications

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• Bachelor's degree or equivalent work experience
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• Minimum 3 years of experience leading others, preferably in a shared services environment
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• Minimum 5 years of experience in Accounts Payable functions within Shared Services.
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• Minimum 3 years of experience with SAP or equivalent ERP in a shared services environment.
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• Demonstrated expertise in process improvement, automation, and technology-enabled efficiencies.
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• Strong problem-solving skills with the ability to make confident, informed decisions under pressure.
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• Proven ability to influence stakeholders, navigate competing priorities, and drive alignment across teams.
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• Excellent written and verbal communication skills, with experience preparing executive-level reports and presentations.
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• Intermediate to advanced Microsoft Excel skills; proficiency with other analytical tools preferred
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• Understanding of business processes in a heavy building material and construction organization preferred
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Work Environment

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• Normal office working conditions with a quiet noise level.
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What CRH Offers You

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• Highly competitive base pay
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• Comprehensive medical, dental and disability benefits programs
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• Group retirement savings program
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• Health and wellness programs
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• An inclusive culture that values opportunity for growth, development, and internal promotion
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About CRH

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CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

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If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

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CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

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EOE/Vet/Disability

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CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.