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Skills
Communication Skillsunmatched
Consumer Brandingunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Customer1unmatched
Diversityunmatched
Mathematicsunmatched
Meet Sales Quotaunmatched
People Managementunmatched
Preventative Maintenanceunmatched
Problem Solving Skillsunmatched
Product Reviewsunmatched
Quality Assuranceunmatched
Quality Metricsunmatched
Quality Monitoringunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Safety Complianceunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Salesunmatched
Special Needsunmatched
Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Current food handlers permit once employed
Desired Previous Job Experience
Comparable Retail experience
Second language (speaking, reading and/or writing)
Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
Promote Corporate Brands to customers
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Assist with the preparation produce platters/trays
Inform customers of produce specials
Recommend items to customers to ensure they get the products they want and need
Adequately prepare, package, label and inventory merchandise
Review/inspect products for quality and freshness and take appropriate action with those items
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude
Stay current with present, future, seasonal and special ads
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation
Fred Meyer is based in Portland, Oregon, with over 130 stores throughout Oregon, Washington, Idaho & Alaska. Fred Meyer offers one-stop shopping with employment opportunities in apparel, housewares, food, pharmacy and home electronics as well as in our division office.
Why Work for Fred Meyer?
Great People – Challenge. Growth. Fun. Success. We foster an environment encouraging Associates to learn and develop while helping them pursue their career interests.
Great Culture – Gathering Associate feedback is an integral part of the continuing success of Fred Meyer. We offer unique programs giving Associates an opportunity to provide direct feedback to improve our processes and procedures.
Great Community – Buying locally whenever possible, giving back to each community we serve and encouraging volunteerism – these each play an important role in our reputation as a good neighbor.
We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals with a passion for people and a passion for results.