Producer Compensation Analyst

Delta Dental of California Inc.

Oakland, CA

JOB DETAILS
SALARY
$45,400–$95,000 Per Year
SKILLS
Accounting, Accounts Payable, Accounts Receivable, Accounts Receivable Processing, Analysis Skills, Animal Care, Banking Services, Brokerage, Commission Calculation, Communication Skills, Compensation Analysis, Corrective Action, Customer Relationship Management (CRM), Customer Support/Service, Customer/Client Research, Data Analysis, Data Quality, Demographics, Detail Oriented, Develop and Maintain Customers, Editing, English Language, Establish Priorities, Finance, Finance Software, Licensing, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Analysis, Process Improvement, Proofreading, Reconciliation, Record Keeping, Records Management, Relationship Management, Reporting Skills, Sales Management, Systems Administration/Management, Systems Maintenance, Time Management, Trend Analysis, Tuition Reimbursement
LOCATION
Oakland, CA
POSTED
30+ days ago

The Producer Compensation Analyst will be responsible for managing all aspects of the producer records including the creation of the producer record, updates to the demographic information and payment methods, and reporting. The analyst will manage and maintain all broker to customer or member relationships and commission records to facilitate the commission calculation and payment processes. The analyst will assist with the reconciliation of the monthly commission calculations and payments for accuracy and research and resolve all producer compensation related inquiries. The analyst will collaborate with the producer credentialing, contracting, and compensation teams as well as our external broker community and business partners.

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

  • 2+ years of experience with Bachelor's degree in Accounting or Finance preferred (open to considering candidates with less overall experience also)
  • Proven commitment to excellence in customer service
  • Strong attention to detail and accuracy
  • Strong analytical, problem solving, and reasoning skills with the ability to formulate and communicate recommendations for improvement
  • Proficient in Microsoft applications such as: Excel (Intermediate), Word, Outlook, PowerPoint, SharePoint, Teams
  • Ability to prioritize work, follow-up on commitments on a timely basis, work under pressure, and adhere to deadlines
  • Ability to work independently while having strong teaming skills
  • Ability to communicate professionally, clearly and effectively with producers, management, staff, and other business partners
  • Knowledge and application of English grammar including composition, editing, and proofreading skills
  • Knowledge of policies, procedures, and guidelines
  • Knowledge and understanding of producer licensing, credentialing, appointments and compensation
  • Knowledge of accounts receivable and accounts payable processes and procedures

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 16. $45,400 - $95,000

  • Creates, updates, and maintains producer records and demographic information on the broker portal and financial applications including payment methods and banking information. Gathers and reviews required documentation from the producers for accuracy. Communicates and coordinates producer changes or updates to the producer credentialing and contracting departments and other internal business partners. Utilizes reporting to analyze, identify and resolve discrepancies and ensure the data is accurate.
  • Completes tasks related to producer number assignments, producer record management, and compensation. Collaborates with internal business partners to successfully complete their tasks and responsibilities as it relates to producer information. Analyzes data on the customer relationship management applications for accuracy and communicates corrective action for any discrepancies.
  • Manages and maintains broker customer or member relationships on the financial applications to accurately calculate commissions and other fees for payment purposes. Utilizes reporting to analyze and reconcile relationships and review data for accuracy.
  • Assists with monthly commission calculation reconciliation for all lines of business, analyzes producer records for variances and discrepancies and recommends the appropriate corrective action.
  • Assists with producer compensation payments including reconciliation, voids and reissues, cancellations, Form 5500 reporting and annual 1099 reconciliation.
  • Prepares and distributes departmental reports related to producer records and relationships.
  • Communicates with the producer to resolve inquiries as it relates to the producer''s record or compensation. Provides commission statements upon request and prepares ad-hoc compensation reports as requested by the producer.
  • Contributes to monthly management and key performance metrics reporting. Identifies and reports patterns and trends as it relates to producer records and relationships to management.
  • Maintains and updates departmental policies and procedures as it relates to producer records and relationship management in addition to training materials. Serves as subject matter expert for all aspects of producer record and relationship management.
  • Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities. Creates reports and analyzes data to identify solutions that meet business goals. Participates in system maintenance and upgrade testing.
  • Creates, updates, and maintains producer records and demographic information on the broker portal and financial applications including payment methods and banking information. Gathers and reviews required documentation from the producers for accuracy. Communicates and coordinates producer changes or updates to the producer credentialing and contracting departments and other internal business partners. Utilizes reporting to analyze, identify and resolve discrepancies and ensure the data is accurate.
  • Completes tasks related to producer number assignments, producer record management, and compensation. Collaborates with internal business partners to successfully complete their tasks and responsibilities as it relates to producer information. Analyzes data on the customer relationship management applications for accuracy and communicates corrective action for any discrepancies.
  • Manages and maintains broker customer or member relationships on the financial applications to accurately calculate commissions and other fees for payment purposes. Utilizes reporting to analyze and reconcile relationships and review data for accuracy.
  • Assists with monthly commission calculation reconciliation for all lines of business, analyzes producer records for variances and discrepancies and recommends the appropriate corrective action.
  • Assists with producer compensation payments including reconciliation, voids and reissues, cancellations, Form 5500 reporting and annual 1099 reconciliation.
  • Prepares and distributes departmental reports related to producer records and relationships.
  • Communicates with the producer to resolve inquiries as it relates to the producer''s record or compensation. Provides commission statements upon request and prepares ad-hoc compensation reports as requested by the producer.
  • Contributes to monthly management and key performance metrics reporting. Identifies and reports patterns and trends as it relates to producer records and relationships to management.
  • Maintains and updates departmental policies and procedures as it relates to producer records and relationship management in addition to training materials. Serves as subject matter expert for all aspects of producer record and relationship management.
  • Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities. Creates reports and analyzes data to identify solutions that meet business goals. Participates in system maintenance and upgrade testing.

About the Company

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Delta Dental of California Inc.

Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology.

 

Our strategy is only as strong as the people who execute it. We’re hiring individuals that are not just right for today but also for our future. Delta Dental leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We’ve built a foundation of high-trust by treating all people with dignity, making and keeping commitments and consistently striving to do the right thing. As we are working through transformation, we ask employees to find ways to embrace positive change, challenge the status quo to be curious and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.

 

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

 

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Tuition Reimbursement, Life Insurance, Merchandise Discounts
WEBSITE
https://www.deltadentalins.com/