Product Analyst III

Job#: 3032477

Job Description:

What we do:

The Clients Payment Organization is responsible for software development, quality assurance testing, and day-to-day production operations of the clients specific product suite. In this role the Clients Payment Organization, in consultation with other Client stakeholders, helps to set the strategic direction for Clients payment services, coordinates product enhancements impacting the services and their customers, and ensures that operating sites meet service level agreements for resiliency and performance.

Your role as Product Analyst:

Product Analyst works as a strategic partner with Product Owners, Business leaders, Customers, and End Users on business needs and provide critical business/product analysis and recommendation in ensuring technology products meet product requirements, and customer outcome needs across internal/external systems

Responsibilities:

This includes:

• Support strategic direction for the product, requirements analysis, and supporting business services (risk, audit, governance) to advance product delivery
• Works closely within agile team(s)/Product Owner(s) to ensure business value (customer/end user key outcomes) is achieved and user feedback is translated into new developments when necessary
• Provide business analysis and strategic planning, technology demand and roadmap planning for the Product(s) in an agile operating environment such as:

o supporting the development of product documentation such as epics and user stories

o grooming backlogs

o elaborating requirements

o supporting prototyping/release planning/road-mapping

o prioritization and sequencing of features/stories

o business coordination of demos and user feedback sessions

o provides ongoing expertise and guidance on best usage practices

• Participating in conversations (with Product Manager/Owner) with a wide variety of stakeholders
• Performs industry, business, and technical analysis; contributes to product strategy, roadmaps, and prioritization in line with business objectives
• In conjunction with Product Owner, manage stakeholder communication and decision-making in line with governance requirements
• Actively promote Agile behaviors within business areas to support our Agile transformation
• Drive alignment with other product areas including product interdependencies
• Partner with business leaders to respond to changing priorities and delivery requirements across multiple products or product areas
• Support Production Operations during an incident, inclusive of being part of the Product operations staff augmentation as part of Product resiliency
• Actively promote full adoption of product features, provide training and onboarding support for new users, including UAT and DIT support as needed
• In collaboration with Product Owner, works with technology partners to ensure integration to the Client technology roadmap and drives alignment with product interdependencies
• Applies findings from customer research and product design to backlog prioritization decisions
• Provides oversight and coordination through deployment planning and user acceptance testing
• Monitors and communicates product-specific operational KPIs once a product enters production and provides expert insights for improvement opportunities
• As quickly as possible, develops deep knowledge, experience, on markets, customers objectives, applications, key systems, and other domain experts

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Boston, MA, US

Job Type:

Date Posted:

April 28, 2026

Pay Range:

$82 - $82 per hour

Similar Jobs

• Senior Product Owner III
• QA Test Analyst III
• IT Business Analyst III
• IT Business Analyst III
• Data Analyst III