Product Analyst Payments

Teachers Federal Credit Union

Hauppauge, NY

JOB DETAILS
SALARY
$84,250–$101,250 Per Year
SKILLS
Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Banking Services, Best Practices, Computer Science, Credit Cards, Credit Union, Data Analysis, Documentation, Incident Response, Industry Standards, Information Technology & Information Systems, Leadership, Loans, Needs Assessment, Problem Solving Skills, Procure to Pay/Purchase to Pay (P2P), Product Support, Programming Languages, Project Management Software, Requirements Management, Root Cause Analysis, Standard Operating Procedures (SOP), Status Reports, Training/Teaching
LOCATION
Hauppauge, NY
POSTED
13 days ago

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

SUMMARY:

The Product Analyst supports payments platforms that serve Teachers' members.

QUALIFICATIONS & EDUCATION:

  • Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering or eight years' experience in a related field required
  • Minimum five years' experience in payments usage in a bank or credit union required
  • Techno-functional, payments domain expertise required
  • Intermediate experience using Jira, Confluence or similar project management tools required
  • Intermediate programming language experience required
  • Professional Agile certifications (CSPO) and banking domain certifications preferred
  • Strong understanding of hybrid Payments architecture and models used for analysis
  • Knowledge of Payments landscape in various areas of P2P, A2A, Bill Pays, Loan payments, Payments tools, data analysis and reporting

JOB DUTIES:

  • Analyze and enhance Payments functions including P2P, A2A, Bill Pay, Loan Pay to meet Member requirements
  • Evaluate the requirement intake and track the development, integration and implementation of Payments initiatives
  • Identify the best course of action to permanently resolve issue based on the root cause analysis and document the updates
  • Identify needs and resolve issues in the areas of payments and its associated functions
  • Provide responses to incidents, SOP creation,
  • Educates users on payment content
  • Review scheduled jobs and ensure the system is compliant to the standards set
  • Performs weekly and monthly status reports submission to team, stakeholders and leadership teams
  • Maintain up-to-date knowledge of industry standards, best practices and the evolving Payments transformation landscape
  • Performs other duties as needed upon request from immediate supervisor

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

  • This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
  • Paid time off for vacation, personal days, and holidays
  • 401(k) company contribution
  • Teachers pays 100% of Dental & Vision premium
  • Tuition reimbursement is offered to full-time employees
  • Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teacher

The good faith range for this position is $84,250 to $101,250 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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About the Company

T

Teachers Federal Credit Union

Founded in 1952, TFCU is a not-for-profit, member-owned financial institution which exists to serve our members. TFCU provides personal financial services to more than 228,000 members and with over $4.8 billion in assets, we are one of the largest credit unions in the country. TFCU has 27 Suffolk County branch locations, with the latest in technology to provide up-to-the-minute financial assistance and security.

Membership Eligibility: All Long Islanders* can bank at TFCU
TFCU now offers financial services to all people and businesses located in Nassau and Suffolk* Counties.
More Information

TFCU Mission Statement
TFCU is a not-for-profit, member-owned financial institution that exists to serve its members. We will provide them with exceptional value and service by hiring action-oriented people who share our passion for business and our goal of exceptional member service. We will ensure our success by improving continuously, never being satisfied with the status quo and never slowing down.

TFCU is an EOE AA M/F/Vet/Disability
Drug Free Environment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Banking
FOUNDED
1952
WEBSITE
https://www.teachersfcu.org/pages/index.php