Product Analyst / Senior-Level

Classification: Contract
Contract Length: 12 Months
Location: Nashville, TN (Onsite)

Position Summary

The Senior Product Analyst supports enterprise implementation of real-time location services (RTLS) solutions across healthcare facilities. This position partners with physical security, emergency operations, IT, and facility leadership, with a strong focus on project management, vendor coordination, and delivery of scalable RTLS solutions.

Responsibilities

Implementation & Project Management

• Lead end-to-end Kontakt.io RTLS implementations across multiple facilities
• Develop and manage project plans, timelines, risks, and milestones
• Coordinate cross-functional teams (clinical, IT, security, vendors)
• Ensure on-time delivery, system performance, and compliance standards
• Support go-live activities and post-implementation stabilization

Product & Integration Support

• Translate operational and clinical requirements into technical solutions
• Define and document integration workflows (HL7, APIs, IoT platforms)
• Partner with vendors to deliver training materials and user adoption plans
• Support system upgrades, testing, and lifecycle management

Operations & Optimization

• Support Power BI and data analytics initiatives tied to RTLS data
• Troubleshoot incidents and maintain knowledge base documentation
• Drive optimization initiatives including SSO, workflow improvements, and multi-site deployments

Requirements

• Bachelor’s Degree
• 5+ years experience in technology implementation, product, or project management
• Strong project management and stakeholder coordination skills
• Advanced proficiency in Microsoft Office Suite
• Strong execution and organizational skills with ability to manage multiple projects
• Effective communication and stakeholder engagement
• Ability to drive results, accountability, and continuous improvement
• Analytical mindset with focus on data integrity and system performance