Product and Demo Equipment Assistant

Do you thrive in a role where no two days are the same? We're looking for a self-motivated, organized, and flexible team player to join us as a Demo Loan Assistant in Mazomanie, Wisconsin. In this role, you'll support our sales team by coordinating demo equipment, assisting with customer demonstrations, training events, and trade shows, and helping showcase and promote ETC products.

We're looking for someone who enjoys staying organized, solving problems, and jumping in wherever needed. Success in this role comes from taking initiative, managing multiple priorities, and confidently navigating the gray areas that come with a fast-paced, ever-changing environment. If you enjoy variety, collaboration, and making things happen behind the scenes, this could be the perfect opportunity for you. Familiarity with ETC products and solutions is a plus and will help you hit the ground running, but a positive attitude and willingness to learn are just as important.

If you have questions on the position or application process, please reach out to Kennedy Kitelinger at kennedy.kitelinger@etcconnect.com or 608.824.5318.

Representative Responsibilities:

Physically handles all demo equipment in support of the demo process and inventory management

Coordinates material handling/freight and shipping paperwork

Quality controls and tests equipment when returned

Keeps warehouse and workspace clean and organized

Works as needed to resolve customer issues

Continual equipment maintenance and auditing

Supports the demo team with scheduling and coordinating loans

Performs other duties as assigned

Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:

HS diploma or equivalent (GED) preferred

0-3 years previous customer service type experience

Experience in a team environment

ETC product experience preferred

Develop and maintain a working knowledge of lighting, rigging, and related technologies to accurately configure, inspect, and support demonstration equipment

Ability to interact with other employees, work as a team

Excellent communications and interpersonal skills

Proven ability to work independently

Ability to read and understand written and verbal instructions

Ability to read, speak and understand English

Ability to use Microsoft Office tools

Able to project a friendly and professional demeanor

Able to work well under pressure

Proven ability to multitask

Excellent organizational skills and attention to detail

Ability to lift 50 lbs