Product Assurance Specialist - Rigging

Join ETC's R&D Rigging team and help ensure the quality and reliability of innovative rigging products used in venues around the world. As a Product Assurance Specialist, you'll perform product testing, identify and track defects, support product development efforts, and collaborate with engineers to deliver high-quality solutions. This role is ideal for someone with a technical background, strong troubleshooting skills, and an interest in theatrical systems and stage rigging. Knowledge of the entertainment industry and how technical products are used in live performance environments is a plus.

Please contact Kennedy Kitelinger at kennedy.kitelinger@etcconnect.com or 608.824.5318 if you have questions about the position or application process

Representative Responsibilities:

Gain knowledge on a specific product(s) within a product family

Develop Product Assurance Plans for a specific product(s)

Analyzes test cases and provides regular progress reports

Support the product development and maintenance release process through validation testing to assure the quality of the product

Execute test scenarios to uncover product design defects

Report product defects via defect tracking database, following defects to resolution

Acquire and maintain test equipment

Provide technical support to internal and external customers

Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist

Participates in the ISO on the job training

With assistance provide task completion time estimates

Become familiar with tools and applications utilized within R&D

Become familiar with a specific Product family within R&D

Learn department and corporate policies, procedures and plans

Schedule and attend identified training classes

Performs other duties as assigned

Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:

Technical Diploma or Associates Degree in Electronics with 0 3 years of job related experience or 4 years of comparable job experience

Experience in a team environment

Demonstrates basic written/verbal skills

Listens/gives constructive feedback

Good group interaction skills

Participates as a team member, works effectively in a team environment

Ability to follow directions and project plans

Grasps technical concepts and asks for clarification and direction when needed

Demonstrates basic troubleshooting skills

Ability to execute pre-written Product Assurance programs for a given Product

Understands and applies best practices for Product Assurance

Ability to safely lift and carry materials weighing up to 50 pounds