Product Consultant - GA - On Site

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About UsVensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The company creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sized businesses. The position of Product Consultant, as part of the company's Professional Services Team, is responsible for implementing new customers and consulting existing customers on software/industry Best Practices for

the company's core platform.

The company's consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and Technical background is crucial.

Essential Duties and Responsibilities

• Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement company solutions from both a technical and industry perspective.
• Documentation of requirements using cases in functional design documents - understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project.
• Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status.
• Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations.
• Work with a cross functional team to develop and implement robust solutions in an Agile environment.
• Design and execute complex merges and customer processes.
• Deliver presentations (remotely and in person) to customers at the company and industry events.

Knowledge, Skills, and Abilities

• Ability to work independently and understand and solve complex problems
• Excellent verbal/written communication skills, strong presentation skills
• Ability to prioritize and handle multiple tasks and projects in a fast-paced environment 

Education & Experience

• 5 years’ experience PEO/ASO/Staffing, Payroll and Implementation software
• Experience defining and documenting workflows and processes
• Strong technical inclination, and a desire to learn continuously

This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.