The milk + honey Product team is small, agile, and built for impact. As one half of a two-person team, the Product Coordinator will play a critical role in supporting the growth of our product business by owning key operational functions and ensuring priorities move from idea to execution.This role is designed for someone who thrives on ownership. You'll manage projects, processes, and cross-functional coordination with a high degree of autonomy, allowing the Senior Product Manager to focus on strategic initiatives and long-term growth. Success in this role comes from being proactive, detail-oriented, resourceful, and confident in taking responsibility for outcomes.If you're looking for a role where your contributions are visible, your work directly influences business results, and you have the opportunity to grow alongside the business, we'd love to meet you.Key ResponsibilitiesWholesale Account ManagementOwn and manage Faire and Indie wholesale accounts, including order processing and account oversightServe as the primary owner of the Faire portal and all wholesale purchase order (PO) entry and processingManage project coordination and ongoing communication with our 3PL partner (LMS)Product & Systems OperationsOwn the end-to-end product creation process and maintain accurate, up-to-date product data across all platforms (Zenoti, CIN7, and Shopify)Act as a key point of contact for 3PL-related activities, including leading fulfillment projects and resolving issuesSupport general customer service inquiries across ecommerce, Amazon, and retail locations, including orders, subscriptions, returns, and escalationsContract Manufacturer & Inventory SupportOwn component ordering, tracking, and communication in partnership with contract manufacturers (CMs) and third-party vendorsPlace and manage POs for all milk + honey production ordersProcess inventory receipts from the 3PL and collaborate with Accounting to support monthly inventory countsAmazon Channel ManagementPartner with the Senior Product Manager to align on assortment strategyEstablish and own processes to maintain sufficient Amazon inventory levelsCoordinate with third-party Amazon liaisons to drive and execute process improvementsEcommerce SupportCollaborate cross-functionally with the Marketing ecommerce partner to maintain accurate product detail pages (PDPs), imagery, and listingsManage subscription products and ensure data accuracy across platformsTraining & Education ResourcesLead the creation and maintenance of training and education materials for third-party brands, specifically for the concierge teamCollect and format vendor-supplied training resources for internal team usePartner with key stakeholders to identify best practices and continually improve training materialsmilk + honey offers the following benefits:Affordable Health, Dental and Vision plans after 30 days of employment (for qualifying employment status)Paid Time Off upon hire (for qualifying employment status)Matching 401k plan (for qualifying employment status)Company paid Basic Life/AD&DMonthly spa creditGenerous discounts on Spa, Salon, and medSPA treatments and products (based on location availability)LA Fitness DiscountReturn-to-Work bonus for new parents following Maternity Leave (for qualifying employment status)Paid volunteer time off opportunitiesWhy You'll Love it Here:Embrace Kindness : Work in a supportive environment where your well-being and the well-being of our guest come firstFoster Connection : Build deep, meaningful relationships with guests and team members while creating stunning looks that boost confidenceIntegrity at Every Turn: Deliver high-quality services that you can be proud of, knowing that we hold ourselves to the highest ethical standardsCelebrate Inclusiveness : Join a diverse team where everyone's unique style and perspective are celebratedPursue Excellence : Thrive in a space where ongoing education, creativity, and personal growth are at the heart of everything we doRequirements2–4+ years in an operations, supply chain, or project coordination role with demonstrated end-to-end ownership of initiativesProven ability to work independently and proactively identify next steps with minimal day-to-day oversightExcellent written and verbal communication skills, with experience managing relationships across vendors, 3PLs, and internal departments (Marketing, Accounting, Operations)Strong organizational skills with the ability to manage multiple priorities simultaneously and meet deadlinesHigh degree of accuracy and attention to detail, particularly in data entry, purchase order management, and inventory/SKU trackingExperience with inventory, e-commerce, or business management platforms (e.g., Shopify, CIN7, Zenoti, Faire) or the ability to learn new systems quicklyComfortable operating as a generalist in a fast-paced, evolving environment with shifting priorities#J-18808-Ljbffr