Accounting, Communication Skills, Customer Experience, Customer Support/Service, Data Analysis, Data Entry, Detail Oriented, Diversity, Documentation, Documentation Review, Economics, Establish Priorities, Finance, Microsoft Excel, Microsoft Product Family, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Product Documentation, Product Reviews, Reconciliation, Regulatory Compliance, SQL (Structured Query Language), Time Management, Writing Skills
About the role
Are you looking for a challenging and rewarding career in financial technology? If so, come join Luma Financial Technologies! We are a leading global fintech platform that is transforming the market-linked investment universe for investors of all sizes.
We value diversity, intellectual curiosity, problem solving and collaboration to help each other succeed as a team. Bring your experiences, perspectives, and skills to help build a great experience for customers all around the world. We are looking for a Product Data Specialist with a passion for solving challenging problems, learning on the go, and working with teammates to have a global impact.
What you'll do
- Perform product documentation review, data entry, data analysis, and reconciliation.
- Collaborate across internal teams to ensure timely and accurate execution of requests and relay key information to client support.
- Maintain required logs, documentation, and compliance with standard procedures.
- Escalate issues promptly to appropriate personnel.
- Contribute to process improvements by developing and enhancing templates, policies, and procedures.
- Serve as an internal resource for product knowledge.
Qualifications
- Experience with Microsoft, Excel, and SQL a plus.
- Passion for industry and product knowledge and a commitment to excellence
- Demonstrated experience as a problem solver, with above average organizational and communication skills
- Bachelors degree in Finance, Economics, Accounting, Business, or related equivalent work experience desired
What makes you stand out?
- A willingness to roll up your sleeves and work in a fast paced and high-pressure environment.
- Strong verbal and written communication skills.
- Ability to work independently with minimal supervision, prioritize requests, and sustain a high level of attention to detail.
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Luma Financial Technologies